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BD (Tissuemed Ltd) · 1 month ago

Field Service Engineer- North-Central North Carolina (Durham, Greensboro, Winston-Salem)

North Carolina, United States

Full-time

Onsite

Entry, Mid Level

$21.60/hr - $36/hr

BD is one of the largest global medical technology companies in the world, and they are seeking a Field Service Engineer to provide technical support, maintenance, and repair services for various instruments and equipment. The ideal candidate will demonstrate strong work ethics and reliability, bringing a positive attitude and excellent communication skills to interact with customers and understand their needs.

Health CareHospitalMedicalMedical Device

Responsibilities

Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments. Tasks include installation, repair, calibration, cleaning, and testing of instruments

Build and maintain positive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions

Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves. Provide feedback to improve financial performance and generate service revenue

Complete service administration activities promptly, adhering to ISO, FDA, and BD policies

Qualification

Diagnosing medical devicesInstallationMaintenanceTroubleshooting technical issuesCustomer service experienceUnderstanding electromechanical systemsInnovative thinkingCommunication skillsTeam-oriented mindsetContinuous learning