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Paytient · 1 day ago

Executive Assistant & Operations Lead

Columbia, MO

Full-time

Onsite

Mid, Senior Level

4+ years exp

Paytient is on a mission to help people better access and afford care. They are seeking a proactive and ambitious Executive Assistant & Operations Lead to support C-level executives and manage key operations and administrative tasks.

Employee BenefitsFinTechHealth CarePayments

Responsibilities

Manage day-to-day administrative tasks for C-level Executives (CEO and CTO), including complex scheduling, travel logistics, and correspondence

Bring keen intuition and the ability to anticipate executive issues and needs before they arise

Interact with staff at all levels, in a fast-paced environment, remaining flexible, positive, proactive, resourceful, and efficient

Bring excellent calendar management skills to efficiently coordinate schedules and ensure seamless operations across multiple time zones

Support operations across functions including HR support, vendor management, and overall office coordination in Columbia, MO

Facilitate internal communications, meeting prep, agendas, and follow-ups. Circulate the actionable items from meetings and ensure that the to-dos are followed up on

Partner with leadership on key projects, research, and process improvements across the business (e.g., rhythm of business work, account/business reviews)

Build and improve processes as we grow, from documentation to workflow optimization, ensuring we maintain clarity and quality

Track and report project milestones for leadership, ensuring deadlines are met

Organize/coordinate high-level events, including board meetings, customer meetings, investor meetings, and team offsites

Lead the event planning process for offsites and strategic planning sessions involving the CEO, CTO, and other key stakeholders

Help execute onboarding, culture, and team engagement initiatives in close partnership with the People Operations department

Take initiative to add value in areas of the business that you are interested in and passionate about

Qualification

Executive supportG-Suite proficiencyProject managementEvent planningInterpersonal skillsEntrepreneurial mindsetProblem-solvingCommunication skills

Required

4-5 years of professional experience including supporting C-level executives, strategic initiatives, and coordinating critical high-level meetings (Board, Customer, Investor) in a fast-paced, dynamic environment

Strong attention to detail and proactive problem-solving ability; acute attention to accuracy in all aspects of responsibilities

Ability to manage multiple projects, prioritize effectively, and operate semi or fully autonomously

Comfort with ambiguity and fast-changing priorities in a high-growth startup environment

Exceptional professionalism, communication, and interpersonal skills; well-honed influencing and negotiating skills

Technical aptitude with a strong proficiency with G-Suite (Sheets, Docs, Slides, Gmail, GCal) and modern productivity tools (e.g., Notion, Slack, Asana)

Understanding that the founders work non-standard hours, and that you may be expected to be available and accessible beyond normal business hours

Ability to travel up with executive team as needed - typically 1-2 times/quarter for Board or other meetings

An entrepreneurial mindset, solid business acumen, and the ability to comprehend near-term and long-term objectives