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JX Truck Center · 4 weeks ago

Service Technician/Diesel Mechanic - 2nd Shift

De Pere, WI

Full-time

Onsite

New Grad, Entry Level

$20/hr - $42/hr

JX Truck Center is a provider in the diesel industry, committed to excellence and customer service. The Service Technician role involves performing routine maintenance and assisting in vehicle repairs while ensuring exceptional customer service and adherence to company values.

CommercialFinanceLeasingRentalTransportation

Responsibilities

Determines vehicle condition by conducting inspections and diagnostic tests to ensure accurate assessments of maintenance needs

Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards, adhering to regulatory obligations

Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, or parts, showcasing innovative problem-solving skills and techniques

Evaluates service and parts options to contain costs, demonstrating adaptability and resourcefulness in finding effective solutions

Controls corrosion and completes winterization procedures to prolong the lifespan of vehicles and ensure responsible use of resources

Deliver exceptional customer service by maintaining a diplomatic and courteous manner in all dealings with customers and fellow employees

Assist in the repair of customer vehicles, lease units, and company inventory, contributing to a positive service experience for our customers

Maintains vehicle records by annotating services and repairs, facilitating transparency and accountability in customer interactions

Complies with federal and state vehicle requirements by staying updated on regulations and standards through ongoing education and training

Expand technical abilities through active participation in training and development opportunities provided by the company

Embrace challenges with enthusiasm and creativity, seeking innovative solutions to improve service delivery and customer satisfaction

Maintain a clean and organized workspace, demonstrating good stewardship of resources and environmental responsibility

Keeps shop equipment operating efficiently, troubleshooting breakdowns, and maintaining supplies, promoting sustainability and efficiency in operations

Adhere to safety protocols and regulations, ensuring the safety and well-being of yourself, colleagues, and customers

Undertake additional responsibilities and tasks as assigned, showcasing flexibility and adaptability in a dynamic work environment