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RHF (Retirement Housing Foundation) · 3 weeks ago

Apartment Manager

Chula Vista, CA

Full-time

Onsite

Mid Level

$25/hr - $26.50/hr

3+ years exp

Retirement Housing Foundation (RHF) operates a senior living community called Congregational Place, where the Apartment Manager is responsible for comprehensive management and daily operations. This role ensures resident well-being and compliance with regulations while overseeing facility operations and fostering a supportive community atmosphere.

Real Estate

Responsibilities

Oversee all aspects of daily operations for the congregational place, including resident relations, leasing, and facilities management

Ensure compliance with all federal, state, and local housing regulations (including HUD and LIHTC requirements) specific to congregational living environments

Develop, implement, and monitor annual budgets, ensuring financial health by managing expenses and maximizing occupancy

Supervise maintenance staff and coordinate vendor services for repairs, renovations, and preventative maintenance to ensure a safe, clean, and functional environment

Conduct regular inspections of the congregational place, including common areas, resident units, and outdoor spaces, to ensure adherence to safety, cleanliness, and regulatory standards

Review and approve purchase orders, invoices, and other financial documents related to the operation of the congregational place

Manage all leasing activities: market available units, conduct tours, process applications, and ensure timely move-ins and move-outs

Ensure all lease agreements comply with RHF policies and affordable housing regulations, including eligibility requirements for senior and affordable housing

Monitor and maximize occupancy rates through proactive leasing efforts and resident retention strategies

Coordinate with maintenance to ensure vacant units are promptly prepared for new residents

Foster a positive, inclusive, and supportive community atmosphere by organizing and supporting resident activities, events, and services tailored to the needs of seniors

Address resident concerns, mediate disputes, and resolve issues promptly and professionally to ensure resident satisfaction and well-being

Serve as a liaison between residents and RHF leadership, communicating feedback, suggestions, and concerns

Provide exceptional customer service to residents and their families, maintaining a welcoming and respectful environment at all times

Collaborate with the Resident Service Coordinator to ensure residents have access to necessary social, health, and supportive services

Maintain strict compliance with all HUD, LIHTC, and other affordable housing program regulations, including timely completion of income certifications and annual recertifications

Maintain accurate, organized records of leasing, financial transactions, maintenance activities, and resident interactions

Prepare and submit required reports to RHF leadership and regulatory agencies

Coordinate and oversee audits, inspections, and reviews by regulatory bodies or funding sources, ensuring the congregational place meets all standards and guidelines

Stay updated on changes in housing regulations and best practices to ensure ongoing compliance and operational efficiency

Qualification

Property management experienceHUDLIHTC knowledgeBudget managementProperty management softwareLeadership skillsCommunication skillsAnalytical skillsCustomer serviceProblem-solving skillsOrganizational skills

Required

High school diploma or equivalent required

Minimum 3 years of experience in property or congregational place management, preferably within senior living, affordable housing, or multifamily environments

Proven experience managing budgets, financial reporting, and facility operations

Strong leadership and organizational skills, with the ability to manage teams and work effectively with a diverse resident population

Excellent written and verbal communication skills for interaction with residents, families, staff, and external partners

Proficiency in property management software (such as Yardi, RealPage) and Microsoft Office Suite (Word, Excel, Outlook)

Strong analytical and problem-solving skills, with the ability to manage complex situations and make sound decisions

Ability to work independently, prioritize multiple tasks, and adapt to a fast-paced environment

Ability to work flexible hours, including weekends and evenings, as needed to support community events or respond to emergencies

Valid driver's license and access to reliable transportation

Must successfully pass a background check and drug screening

Must be able to sit, stand, walk, and perform tasks requiring manual dexterity and visual acuity

Ability to lift up to 25 lbs. and occasionally perform physical tasks related to facility management

Preferred

Post-secondary education in property management, business administration, or a related field

Demonstrated experience with HUD, LIHTC, and other affordable housing programs

Benefits

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Employee assistance and more

Term life and Voluntary supplemental life insurance

Company

RHF (Retirement Housing Foundation)

The Mission of RHF (Retirement Housing Foundation), a national non-profit organization, is to provide affordable housing and service coordination for persons with limited incomes in an all-encompassing environment that enhances their quality of life physically, mentally, and spiritually.

Founded in 1961

Long Beach, California, USA

1001-5000 employees