Universal Orlando Resort · 7 hours ago
Senior Coordinator, Talent Acquisition - Universal Kids Resort
Universal Orlando Resort is seeking a Senior Coordinator for their Talent Acquisition team. The role involves assisting in the hiring process, from candidate interaction to onboarding, while ensuring compliance and maintaining documentation. The coordinator will also prepare reports and represent the company at job fairs and community events.
Entertainment
Responsibilities
Monitors and responds to incoming communication to the Talent Acquisition team while upholding guest service standards and delivering timely and accurate responses. Determines appropriate routing and/or escalation as needed. Explains the process for completing an application and/or assists applicants arriving for a scheduled interview. Notifies appropriate parties of candidate arrival for on-site interviews and escorts candidates when necessary
Reviews online applications to identify viable candidates. Assists with scheduling appointments, creates and edits job postings, answers scheduling questions and assists with auditions. Represents Universal Kids Resort at both on-property and off-site job fairs, expos, and community events. Completes preparation and follow-up duties for events and actively participates in the event by promoting available jobs and information
Processes candidate offers, prepares offer letters, schedules orientations, and utilizes necessary resources to assess and complete tasks related to Work Authorization, I-9 documentation, references, background checks and new hire onboarding. Retains and secures documentation as applicable to support eVerify, Child Labor Law requirements and compliance with all mandatory requirements. Maintains confidentiality and documentation in accordance with retention policies. Ensures data has been entered correctly and makes corrections as applicable
Prepares and distributes daily, weekly and monthly Talent Acquisition-related reports. Updates data and compiles departmental metrics as directed. Performs audits to ensure I-9's are maintained for all Team Members. Identifies work authorizations that are expiring and works with the Team Member to obtain new documents and update the I-9 as necessary. Responsible for maintaining, updating, analyzing and reporting assigned data in an accurate and timely manner as needed
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities
Perform other duties as assigned
Qualification
Required
Must possess excellent Microsoft Office capability and skills, especially in Outlook, Excel, Word and Power Point
Strong written, verbal, and interpersonal communication skills are required
Strong Guest service skills are required
Highly self-motivated with strong attention to detail
Ability to effectively prioritize and execute tasks in a fast-paced environment
Experience working both independently and in a team-oriented, collaborative environment
Consistent attendance is a job requirement
High School Diploma or GED is required
1+ years in an administrative role with a basic understanding of Human Resources required; or equivalent combination of education and experience
Preferred
Previous experience in the theme park/hospitality industry