Financial Aid - Office Assistant for GPS Operations jobs in United States
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Fisher College · 1 month ago

Financial Aid - Office Assistant for GPS Operations

positionBoston, MA
timeFull-time
remoteHybrid
seniorityEntry Level
date2+ years exp

Fisher College is a four-year higher education institution located in Boston, seeking a Financial Aid Office Assistant for GPS Operations to join their Financial Aid team. This role involves supporting GPS students with financial aid and billing counseling, managing confidential files, and collaborating with various departments to enhance student retention and success.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Manage and maintain updates to the financial aid database for the Graduate and Professional Studies (GPS) Division
Monitor and oversee the financial aid process for newly admitted and returning students within the GPS Division
Collaborate directly with GPS Admissions, Academic Advisors, Registrar, and the Student Accounts teams to ensure seamless transitions between departments
Assist students in analyzing their financial aid offer and developing a financial aid plan that aligns with their enrollment goals, while also providing clear guidance on financial policies and procedures to promote student success and retention
Maintain regular communication with students to resolve students’ outstanding balances, facilitate alternative financing options, reduce account receivables, and mitigate student withdrawals or accounts sent to collections
Organize and maintain GPS student files to ensure compliance with Fisher College’s annual A-133 audit requirements
Assist Director of Financial Aid with developing and implementing various college initiatives for GPS students
Other special projects and tasks assigned by the Director of Financial Aid

Qualification

Financial aid knowledgeDatabase managementCustomer service experienceAnalytical skillsTechnical skillsTeam collaborationCommunication skills

Required

College degree required
Demonstrated industry knowledge of financial aid and its processes, preferably within an online teaching environment
A minimum of two years' experience in customer service, sales role; or equivalent combination is required
Strong analytical skills required to collect, evaluate, and interpret data in complex situations
Proven ability to collaborate across departments, fostering mutual understanding and promoting effective teamwork
Strong technical skills in relation to database management, system integration, generating Excel reports and documenting policies and procedures

Preferred

Experience in an academic setting
Knowledge of PowerFaids and various Department of Education Platforms (COD, NSLDS)

Company

Fisher College

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Fisher College is a school in Boston.
dateFounded in 1903
location
Boston, Massachusetts, USA
people-size51-200 employees
web-link
http://www.fisher.edu/

H1B Sponsorship

Fisher College has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (4)
2022 (1)

Funding

Current Stage
Growth Stage

Recent News

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2025-03-26
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