Cyber Technology Group · 1 month ago
Network Services Technician
Scottsdale, AZ
Full-time
Onsite
Entry, Mid Level
$23/hr - $27/hrCyber Technology Group is seeking a Network Services Technician responsible for overseeing network service calls and field deployments. The role involves addressing network, WiFi, and surveillance camera issues while providing high-level service to clients and maintaining effective communication with various stakeholders.
LightingLocal BusinessSmart Home
Responsibilities
Supports and contributes to the absolute highest level of service and care of our clients, working in a professional, organized and timely manner moving between priorities
Exhibits strong communication skills and takes ownership of timely follow-up with clients, builders, vendors and employees
Solid knowledge of Internet and TCP/IP Networking / Troubleshooting. Understanding of Wireless standards and applications. VPN applications. NVR / DVR Surveillance camera systems
Proficient in Apple iOS and MacOS devices
Resolves and troubleshoots network issues on active job sites and a client’s residence as needed
Supports multiple areas of the business, as needed; including installation of network and camera hardware, including trim, final installation, and configuration phases (production and service)
Accurately documents device changes/updates pertaining to all Client Master I/O’s. Performs quality network and WiFi performance analysis of each network at varying times while on site at a project or during a service call
Equipped with appropriate tools for Networking Service responsibilities (Laptop/Adapters, Cabling Tools, Rack/Install Tools, etc)
Champions efficiency, by continually staying up-to-date with evolving Network, Surveillance and WiFi standards. Maintaining and executing established Cyber Network Standards while looking for ways to improve Network Services
Performs duties in an independent and expeditious manner, without additional supervision; seeking guidance and direction from the Network Services Manager or company leadership on major issues, as necessary
Displays a positive, professional, cooperative relationship with both clients and colleagues. Respecting the confidentiality of client and company information
Makes optimal use of his/her own time during all working hours, is able to recognize and address priorities
Demonstrates good planning skills; which align with overall company goals
Shows commitment to Cyber Core Values (Listen, Grow, Trust, Work, Chill) and proactively incorporates them into communication and decision making
Qualification
Required
Hands on experience installing and troubleshooting network devices and hardware required
Strong problem solving and communication skills required
Drivers license and ability to be added to company auto insurance required
Preferred
Degree or Certifications in Networking or a related field preferred
Experience in residential service, specifically high-end, is a plus
Benefits
401(k)/Roth IRA
Cell Phone Stipend
Medical, Dental, Life, and Vision Insurance
Employee Discounts
Employee Ownership (ESOP)
Paid Time Off, Paid Holidays and Sick Time
Referral Bonus Program
Profit Sharing Bonuses
Additional Bonus opportunities
Commission opportunities
Overtime opportunities
Company
Cyber Technology Group
Cyber Technology Group is the leader in Arizona for infinite residential and commercial technology solutions throughout Scottsdale, Sedona, Paradise Valley, Flagstaff and beyond.
Founded in 2015
51-200 employees
H1B Sponsorship
Cyber Technology Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (3)
2021 (1)
2020 (10)
Funding
Current Stage
Growth StageLeadership Team
PJ Maddux
CFO
Recent News
2024-10-21
2024-06-03
Company data provided by crunchbase