Four Seasons Hotels and Resorts · 11 hours ago
Front Desk Receptionist
Four Seasons Hotels and Resorts is a luxury hotel company committed to exceptional guest experiences. The Front Desk Receptionist welcomes guests, provides assistance during their stay, and ensures high levels of guest satisfaction through personalized service.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
Qualification
Required
Excellent interpersonal skills and communication skills
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
Candidates must have valid work authorization for the U.S
Flexibility to work early mornings, evenings, weekends and holidays
Preferred
One + years experience working within a luxury hotel or similar environment is considered an asset
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest's preferences
Benefits
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Recent News
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