HireArt · 1 week ago
SAP Operation Support Engineer
Hayward, CA
Contract
Onsite
Senior Level
$87.25/hr - $87.25/hr
6+ years expHireArt is helping an on-demand, autonomous ride-hailing company hire an SAP Operation Support Engineer to join its team. In this role, you will provide technical content, system support, and operational improvements for the company’s Base Operations team, managing SAP data and leading configuration and product-improvement initiatives.
Enterprise SoftwareHuman ResourcesRecruiting
No H1B
Responsibilities
Serve as the data steward for SAP, maintaining vehicle lists, work centers, measuring points, counters, maintenance plans, task lists, catalog codes, and equipment structures
Partner with the Business Applications team on As-Maintained BOM cleanup and resolving data inaccuracies
Provide configuration management support in SAP for Base Operations ahead of key milestones
Identify and lead SAP product-improvement and automation initiatives
Evaluate user experience within SAP and drive enhancements to improve usability and adoption
Act as the primary SAP subject-matter expert, providing troubleshooting, maintenance, and ongoing system support
Collaborate with internal training teams to build module-specific SAP training for BaseOps users
Provide general IT application support for critical Base Operations systems and interface with Corporate IT to advocate for operational needs
Lead IT infrastructure and application improvement projects informed by data insights and user feedback
Support development, maintenance, and operations of the technical publications/service manual authoring tools, release software, and customer-facing documentation systems
Improve documentation review processes in partnership with the BaseOps documentation team
Support the development and usage of data analytics tools, dashboards, and reporting frameworks to improve operational efficiency
Lead data auditing and compliance activities to ensure accuracy, governance, and system reliability
Communicate project status, milestones, and outcomes to internal partners and external collaborators
Qualification
Required
Bachelor's degree in Information Technology or a related engineering discipline
6-8 years of experience in a system operation support role
3+ years of hands-on troubleshooting experience with SAP ME/MII/PCo applications
Understanding of SAP S4/HANA integration and experience supporting end-to-end system workflows
Exceptional verbal and written communication skills
Highly self-motivated, detail-oriented, and able to prioritize multiple tasks
Experience with UI development and UX evaluation
Coding experience in HTML, CSS, and JavaScript
General IT system awareness
Ability to travel occasionally to the Fremont site
Preferred
Working knowledge of SAP ME/MII
Experience with Jira, Confluence, or similar ticketing and knowledge-base tools
Experience with web development tools such as Oxygen
Experience developing dashboards and data analytics tools
Prior systems-support experience in a production or vehicle fleet environment
Benefits
Pre-tax commuter benefits
Employer (HireArt) subsidized healthcare benefits (Eligibility begins on the first of the month following 60 days of service)
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package
Company
HireArt
HireArt is a single platform to hire, employ, and manage a contract workforce.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$33.45MKey Investors
Three Fish Capital
2022-07-18Series B· $26.25M
2017-07-31Series Unknown· $5.8M
2013-09-30Seed· $1.4M
Leadership Team
Nicholas Sedlet
Cofounder / CEO
Eleonora Sharef
Co-Founder
Recent News
2025-10-18
Company data provided by crunchbase