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HUB International · 3 hours ago

Personal Lines Account Manager

Anchorage, AK

Full-time

Onsite

Entry, Mid Level

2+ years exp

HUB International is one of the world’s largest insurance brokers, dedicated to providing tailored insurance solutions. The Personal Lines Account Manager will service day-to-day needs of clients, manage the client renewal process, and ensure client satisfaction while maintaining strong relationships with underwriters.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Fielding phone calls, email, and other communication relative to coverage questions, policy changes, payments, cancellations, etc

Manage the execution of all aspects of client renewal process including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation of renewal numbers to the client where applicable and invoicing

Review quote documents to ensure all insurance requirements are included in quote proposal

Manage client relationship ensuring satisfaction

Manage and delegate work as needed to Assistant Account Managers to ensure their progress and workload is appropriate

Manage relationships with underwriters to ensure positive results for clients, and negotiate coverage with underwriters

Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy and creation of client policy summaries and binders

Responsible to set up and maintain electronic records

Use best practices and internal broker standards for service and maintenance of client files and information

Training and collaboration with team members to share and educate on coverage, exposures and client knowledge