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Gen4 Dental Partners · 4 weeks ago

Revenue Cycle Account Manager

Tempe, AZ

Full-time

Onsite

Entry Level

1+ years exp

Gen4 Dental Partners is committed to providing an incredible patient experience and fostering a doctor-centric organization. The Revenue Cycle Account Manager will manage the revenue cycle process from beginning to end for assigned offices, ensuring clean claims submission and exceptional customer service.

DentalHealth Care

Responsibilities

Collecting and reviewing all patient insurance information needed to complete the billing, collections, appeal, and/or cash processes to ensure clean claims submission to insurance carriers

Following up on dental billing and accounts receivable for all payer types

Processing dental insurance EOBs, appeals, denials, and following up with denial resolutions timely and accurately

Understanding insurance EOBs and the appropriate adjustment best practices according to internal guidelines

Posting payments received from insurance carriers and patients

Effectively utilizing various means for collections, including but not limited to phone, fax, mail, and online methods

Providing exceptional customer service to internal and external customers while resolving any requests in a timely and accurate manner and escalating complaints accordingly

Audit accounts for quality

Performs other related duties as assigned