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Inside Higher Ed · 1 month ago

RESEARCH ADMINISTRATION TRAINING MANAGER, Research Operations, Analytics & Systems

Boston, MA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $100K/yr

5+ years exp

Inside Higher Ed is seeking a Research Administration Training Manager to support the research community at Boston University Medical Campus. The role involves designing and implementing training programs to ensure compliance with regulations and enhance the skills of research administration staff.

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Responsibilities

Develop and deliver specialized training on the full lifecycle of sponsored research (pre-award, post-award, compliance, closeout) and translate complex federal regulations and University policies into accessible training content for central and departmental staff and faculty

Assist with the design, development, and delivery of comprehensive training programs using evidence-based instructional design principles (e.g., ADDIE, backwards design, adult learning theory) for research administration staff at all levels

Assist in planning training curriculum using instructional design workflows (e.g., outlining, action mapping, storyboarding, prototyping, user testing)

Create engaging multimedia learning materials including e-learning modules, job aids, videos, and interactive workshops

Conduct needs assessments, gap and root cause analyses, and provide recommendations for correction

Design and implement program evaluation frameworks, generate surveys, analyze training data, and assist with the creation of dashboards to measure program impact and demonstrate ROI

Collaborate with stakeholders across the University to ensure training alignment with institutional goals

Lead large-scale training initiatives, manage cross-functional project teams and working groups, and develop strategic training roadmaps aligned with organizational priorities and regulatory changes

Manage Sponsored Research web pages, the SP blog, and communications; collaborate with stakeholders across the University to ensure training alignment with institutional goals

Provides additional support for ad-hoc projects

Qualification

Research administrationInstructional designProject managementRACC certificationMicrosoft Office SuiteE-learning authoring toolsAnalytical skillsCommunication skillsCreative problem solving

Required

5+ years with a bachelor's degree. Equivalent experience can substitute for a degree

5-7 years of progressively responsible experience required, or 3+ years with a master's degree, including: Substantial experience (3-5 years) in research administration (pre-award and/or post-award)

Experience managing large-scale projects and working with cross-functional teams

Proficiency with Microsoft Office Suite, Microsoft Teams, SharePoint, and design tools (Adobe Creative Cloud, Camtasia, Canva, and Figma)

Experience with survey and assessment tools (Qualtrics, Zoom, polling software) and Learning Management Systems (LMS)

Advanced knowledge of federal research compliance regulations and sponsored programs policies

Strong project management and analytical skills with ability to lead cross-functional teams, evaluate programs, and solve complex problems creatively

Excellent communication skills with ability to translate complex concepts for varied audiences and passion for developing engaging learning experiences