IDEMIA · 1 month ago
Systems Engineer III
Brentwood, TN
Full-time
Onsite
Mid LevelIDEMIA is a global leader in biometric-based solutions, focusing on public security and safety. The Systems Engineer III role involves designing and implementing standards for edge devices, troubleshooting network issues, and ensuring compliance and security for Windows OS environments.
Identity ManagementInformation TechnologyNetwork Security
Responsibilities
Design & Implement edge device and endpoint standards. Develop and maintain standard endpoint configurations for Windows OS environments, including hardware specifications, software installations and security settings
Troubleshooting & Support of Network Edge Devices: Manage and resolve network issues, including low-level application interactions and performance problems at the edge
Image Management: Create, test, deploy and manage endpoint golden images to ensure consistency across state and federal contract environments
Software Packaging and Distribution: Package applications for deployment using System Center and future state with MDM across Windows platforms
Operation System Deployment: Plan, test and deploy new OS versioning, ensuring compatibility with applications and hardware
Patch Management: Regularly apply security patches and updates to operating systems and applications in Windows environment to maintain compliance and security
Endpoint Security: Collaborate with SecOps to implement and manage endpoint security solutions, including antivirus and encryption tools. Provide rapid response to critical vulnerabilities
Advanced Troubleshooting and Support: Provide advanced troubleshooting and RCA for hardware, software and network issues on Windows OS environment and edge devices
Performance Monitoring and Optimization: Monitor endpoint performance and make adjustments to improve user experience and system efficiency. Work with SRE teams to develop monitoring dashboards and system reporting
Compliance and Auditing: Ensure Windows OS endpoints and edge devices with PCI standards, contract policies, industry standards and regulatory requirements
Automation and scripting: Develop scripts and automation tools using PowerShell to streamline endpoint configuration and management tasks such as deployment, patching and monitoring for Windows OS environment
User Training and Documentation: Create and maintain documentation for Logistics, Technical Helpdesk and Enrollment Agents on new systems and processes
Collaborate with other Engineering and Operations Teams: Work closely with other teams including Cloud, SRE, Security, Helpdesk and dev teams to ensure seamless integration and support of endpoint systems across multiple environments
Qualification
Required
In-depth knowledge of network cloud/edge applications
Proficiency with network management, monitoring, and diagnostic tools
Familiarity with network security protocols, vulnerability assessments and patch management
Strong analytical, logical reasoning, and problem-solving skills
Excellent communication and teamwork abilities to work with other engineering teams
A bachelor's degree in Computer Science, Information Technology or a related field
Preferred
Ability to create and maintain scripts for automation is highly beneficial
Company
IDEMIA
IDEMIA offers identity and security solutions for an increasingly digital and connected.
Founded in 2007
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$12.83M2024-09-20Acquired
2020-04-17Series Unknown· $12.83M
Leadership Team
Jean-Christophe Fondeur
Advisor to IPS CEO
Didier Fontaine
Chief Operating Officer
Recent News
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