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Prime Video & Amazon MGM Studios · 4 hours ago

Content Policy Operations Specialist, Prime Video Trust & Safety

Austin, TX

Full-time

Onsite

Entry, Mid Level

$47K/yr - $101K/yr

2+ years exp

Prime Video is changing the way people watch movies and TV shows, and they are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team. This role focuses on protecting customers against content-related risks, making high judgement decisions, and driving projects to improve operational efficiency.

InternetSoftwareWeb Development

H1B Sponsor Likely

Responsibilities

Conduct manual reviews of global content policy compliance operations

Make high judgement decisions on compliance actions

Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate

Develop and maintain standard operating procedures by effectively collaborating with stakeholders including Policy, Operations and Program teams

Document comprehensive content investigations reports

Help drive critical decisions by analyzing data and surfacing insights to improve efficiency

Participate in ad-hoc projects/assignments as necessary

Develop subject matter expertise in industry best practice

Qualification

Trust & Safety experienceStakeholder managementRisk managementAdvanced Microsoft ExcelContent policy complianceData analysisEffective communicationProblem solvingProject management

Required

Bachelor's degree or equivalent

Can work with sensitive and/or graphic content

Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Experience handling confidential information and maintaining professionalism in dealing with senior executives

Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines

2 years of Trust & Safety, law, risk management, investigations, compliance, or program management experience

Experience with U.S. and/or global political content, with the ability to analyze political narratives, assess risk, and contextualize emerging trends

Proven ability to exercise high judgement when policies are not well defined

Preferred

Experience in fraud/risk investigations

Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc

Effective written and verbal communication skills to clearly articulate complex information in policy documents, risk assessments, or technical reports

A love of movies and TV!

Benefits

Equity

Sign-on payments

Full range of medical, financial, and/or other benefits

Company

Prime Video & Amazon MGM Studios

Prime Video delivers an entertainment destination unlike any other—fast, reliable, personal, effortless, and delightful.

Founded in 2006

Seattle, Washington, USA

10001+ employees

http://primevideo.com

H1B Sponsorship

Prime Video & Amazon MGM Studios has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22803)

2024 (21175)

2023 (19057)

2022 (24088)

2021 (12233)

2020 (14881)