Higginbotham · 6 hours ago
Commercial Lines Account Production Manager
Austin, TX
Full-time
Hybrid
Senior Level
7+ years expHigginbotham is seeking an Account Production Manager to support the growth and maintenance of a Managing Director’s book of business. The role involves managing client accounts, coordinating marketing efforts for renewals and new business, and ensuring effective communication and task completion.
Insurance
Responsibilities
Help gather exposure updates and applications for renewals
Track and ensure service timeline items are completed
Manage daily task tracker of ongoing follow up items
Verify renewals are booked and items issued (COI, auto ID cards, etc)
Track claims submitted to the claims department and aid with quality control
Aid in marketing strategy for renewals. Help evaluate incumbent and alternative markets
Track account details: coverage in place, coverage opportunities, and cross-sell data
Track client retention initiatives: events (Colonial, hunting, lunch, etc), birthday email, gifts, etc
Help coordinate new business marketing efforts (documents to marketer, underwriting conversations, coverage review, etc)
Aid in efforts to drive new business (Private Equity, Franchise, Habitational, Public Sector, Real Estate, Program development, etc)
Ensure marketing timeline is established and submitted to Day 2 team
Center of Influence development – help further relationships with targeted COI’s
Qualification
Required
Minimum of 7 years of experience in insurance sales or servicing role
Active General Lines or Property & Casualty License required
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Preferred
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Benefits
Medical, dental, vision, prescription drug coverage
401K
Equity incentive plan
Multiple supplemental benefits for physical, emotional, and financial wellbeing
Employee Wellness Program
Company paid holidays
PTO
Company
Higginbotham
Higginbotham is a provider of insurance brokerage services to businesses and individuals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rusty Reid
Chairman, President & CEO
Andrew Reutter
Chief Financial Officer & Chief Operating Officer
Recent News
2025-12-16
2025-12-10
2025-10-09
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