JPMorganChase · 3 hours ago
Client Service Account Manager - Vice President
Chicago, IL
Full-time
Onsite
Mid, Senior Level
7+ years expJPMorganChase is one of the oldest financial institutions, providing innovative financial solutions to a diverse clientele. As a Vice President in Client Service, you will manage a portfolio of complex clients, ensuring they effectively utilize payment products and services while resolving issues and enhancing operations.
Asset ManagementBankingFinancial Services
Responsibilities
Act as a key advisor and proactive partner to clients, providing consultation on decision-making and reaching out to assess progress and potential service impacts to ensure world-class service
Serve as the central point of resolution and escalation for client service issues, liaising with internal bank partners to manage and resolve effectively
Analyze complex data and situations to identify trends, opportunities, and product/service gaps, leveraging Treasury Services product capabilities to develop innovative solutions
Establish and maintain productive relationships with internal stakeholders, utilizing influence and communication skills to drive mutually beneficial outcomes
Support the development and implementation of strategic operational plans, ensuring compliance with risk policies and educating clients on legal and regulatory changes
Participate in the end-to-end change management process, including strategic communications and impact mitigation, to ensure successful implementations
Qualification
Required
Minimum of 7 years of relevant industry and/or client service experience
Advanced understanding of Domestic and International Treasury Services; inclusive of knowledge of financial exposure/operational risk related to TS transactions
Technical knowledge/comprehension to recommend value-added solutions for clients and partners
Knowledge of modern/high volume payment APIs, File based transmissions, SWIFT and Host to Host
Strong project management skills, including the ability to plan, execute, and oversee multiple implementation projects from end-to-end
Excellent communication, collaboration, presentation, negotiation and consultative skills
Manages time effectively in a fast paced environment, demonstrating ability to balance competing priorities and deliver on commitments
Works independently with limited supervision
Ability to resolve complex issues, engage appropriate business and external partners and influence at all levels
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2025-12-19
2025-12-12
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