Goldbelt Tram · 1 week ago
Director of Tram Operations and Facilities
Juneau, AK
Full-time
Onsite
Director/Executive
$112K/yr - $138K/yr
8+ years expGoldbelt Incorporated is an Alaska Native Corporation headquartered in Juneau, Alaska, focused on making a positive difference in the lives of its shareholders. The Director of Tram Operations and Facilities will provide executive leadership and strategic oversight for Goldbelt Tramway’s operations and facilities, ensuring safe and efficient tram system functionality while enhancing the guest experience.
Adventure TravelTourismTravel
Responsibilities
Provide strategic direction and daily leadership for tram operations, facilities maintenance, and technical services to ensure safe and consistent performance
Direct, manage, and mentor operations managers, maintenance supervisors, technicians, and facilities staff, fostering a culture focused on excellence, safety, customer service, and continuous improvement
Oversee all aspects of tram system functionality, including mechanical, electrical, structural, and emergency response readiness
Develop and manage preventive maintenance programs, inspections, equipment testing schedules, and reliability initiatives in accordance with industry standards, manufacturer specifications, and regulatory requirements
Ensure full compliance with Aerial Tramway codes, OSHA, state regulations, and internal safety policies. Coordinate required inspections and certifications with engineering partners and regulatory bodies
Lead facilities management across the Tramway Summit and Base, including buildings, grounds, utilities, and environmental systems
Plan, justify, and manage capital improvement projects, major repairs, and large-scale equipment upgrades; oversee contractors, vendors, and engineering partners
Drive operational performance through data analysis, service reliability tracking, downtime mitigation, and process optimization
Oversee emergency preparedness and response plans, ensuring staff readiness and clear procedures for system stoppages, evacuations, and guest safety incidents
Manage operational budgets, capital budgets, resource allocation, purchasing, and cost control, ensuring financial efficiency and alignment with strategic goals
Partner with F&B, retail, guest services, tourism, and hospitality leadership to ensure a seamless, safe, and memorable visitor experience aligned with Goldbelt cultural values
Represent Goldbelt Tramway in internal committees, community channels, regulatory discussions, and stakeholder partnerships
Perform other duties as assigned
Qualification
Required
Deep expertise in aerial tramway operations, mechanical systems, engineering principles, and facility infrastructure management
Strong understanding of maintenance planning, asset management programs, and reliability engineering best practices
Knowledge of safety standards and regulatory frameworks governing aerial tramways and amusement transportation systems
High proficiency in risk assessment, incident response, and emergency operations
Leadership excellence with the ability to motivate skilled technical and operational teams under demanding conditions
Strong budgeting, capital planning, and project management skills, including experience managing contractors and engineering consultants
Ability to communicate clearly with technical staff, executives, regulators, and public stakeholders
Strong customer-service mindset and understanding of guest operations in a tourism environment
Bachelor's degree in Engineering, Operations Management, Facilities Management, or related field; equivalent experience considered
Ability to obtain and maintain applicable certifications or licenses required for tram operations leadership
Minimum 8+ years of progressively responsible experience in tramway operations, lift systems, mechanical or industrial operations, facilities management, or related fields
Minimum 5+ years of supervisory or managerial experience leading diverse technical or operational teams
Experience with budget management and forecasting
Experience with regulatory compliance and technical documentation requirements
Ability to work in a mountain environment with variable weather, heights, and physically demanding terrain
Ability to work flexible hours, including weekends and holidays, as needed
Ability to successfully pass background check
Preferred
Certification in safety or transportation management
Certification such as Ropeway Operations (e.g., NARSO), Facility Management Professional (FMP), or Project Management Professional (PMP)
Prior experience with aerial tramways, ski lifts, ropeways, or related transportation systems
Experience working within Alaska Native corporations or tourism organizations
Background in large-scale facility operations, resort operations, or high-volume guest attractions
Benefits
Medical, dental, and vision insurance
A 401(k) plan with company matching
Tax-deferred savings options
Supplementary benefits
Paid time off
Professional development opportunities
Company
Goldbelt Tram
Goldbelt Tram is a travel company that provides cultural heritage education, expansive views, nature exhibition, and hiking trails.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase