Adamson Ahdoot LLP · 1 month ago
Case Manager Assistant/ Legal Assistant
Adamson Ahdoot, LLP is a personal injury law firm based in Los Angeles, seeking a Legal Assistant/Case Manager Assistant to support their Pre-Litigation department. The role involves managing personal injury claims, assisting clients with medical providers, and providing superior client service.
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Responsibilities
Assist case manager in managing all aspects of the PI claims in the pre-litigation phase
Provide excellent and timely customer service to clients
Assisting in managing each assigned matter, including reviewing medical records and medical recommendations, assisting with scheduling medical appointments, obtaining referrals for additional medical treatment, appointment reminders etc
Research and gather necessary documents for demand writing team and organize using CRM technology. Traffic collision reports, medical records, medical provider research, policy limit research, assisting in liability investigations etc. Assist and act as a liaison for other departments with the firm
Perform other duties as assigned by Management and/or Team Leaders
Qualification
Required
BA/BS Degree
Bilingual (English and Spanish)
1-2 years of customer service experience. Ability to handle high call volume - incoming and outgoing
1-2 years of data entry experience
Proficiency in MS office suite
Ability to use copier, scanner, fax and computer
Associate (Required)
Spanish (Required)
Ability to Commute: Los Angeles, CA 90035 (Required)
Work Location: In person
Preferred
Previous experience with a CRM software such as Salesforce preferred but not required
Experience in a medical office can be a plus
Benefits
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Free parking
Health insurance
Health savings account
Paid sick time
Paid time off
Referral program
Vision insurance