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V2X Inc · 2 days ago

Entry level-Computer User Support Specialist I (Jr)

Patuxent River, MD

Part-time

Hybrid

Entry Level

1+ years exp

V2X Inc is seeking a Computer User Support Specialist to provide IT end user support to the Naval Aviation Enterprise as part of the NAVAIR Enterprise Service Desk team. The role involves offering technical assistance to computer users and resolving issues related to hardware and software.

CommercialLogisticsTrainingTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide technical assistance to computer users

Answer questions or resolve computer problems for clients in person, or via telephone or electronically

May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems

Qualification

Customer serviceIT supportCommunication skillsTroubleshootingCyber Awareness training

Required

Must have a High School Diploma/ GED

One (1) - three (3) years of experience performing work related to the functions in the job description

Customer service, preferably gained within a call center-like environment

Writing and verbally communicating with customers

Providing IT related support or troubleshooting

Great customer service skills

Excellent written and verbal communication skills

This position will require U.S. citizenship and an active DoD Secret clearance

Incumbent will be required to complete DoD Cyber Awareness training within 30 days of employment

Candidate must be able to attend an on-site three – four-week training program at NAS PAX River

Must have the ability to work a flexible schedule, which may include night shifts, weekends, and some holiday shifts

Must have a suitable workspace (home office or other quiet space) conducive to working online utilizing Navy provided equipment (computer, monitor, etc.) with Internet and phone service

Company

V2X Inc

V2X is a leading provider of critical mission solutions and support to defense clients globally, formed by the 2022 Merger of Vectrus and Vertex to build on more than 120 combined years of successful mission support.

Founded in 2016

Mclean, Virginia, USA

10001+ employees