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Hawaiian Electric · 1 month ago

Development Specialist / Development Analyst - Oahu

Hawaii, United States

Full-time

Onsite

Mid, Senior Level

$87K/yr - $112K/yr

2+ years exp

Hawaiian Electric is a leading provider of electricity and services to the majority of Hawaii's residents. They are seeking a Development Specialist / Development Analyst to perform analysis, programming, testing, and support for SAP and related information systems to meet company and customer requirements.

Clean EnergyEnergyEnergy Efficiency

Responsibilities

Programs/adapts, tests, troubleshoots, documents, and implements SAP and SAP related information systems and/or applications to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Desk

Collaborate with Development, Infrastructure, and Desktop Analysts, Database Administrators, Basis personnel, and/or IT Business Solutions Consultants and customer personnel to analyze system/customer requirements and design, or identify commercially available small to medium-sized SAP and SAP related information systems or portions of large systems, including new system development or modification or integration of existing systems (e.g., corporate and end-customer)

Independently and/or under direction of Development Analysts, collaborate with other ITS development or services groups, and/or ITS consultants and customer personnel to evaluate business or technical software (Unix, client-server, internet, cloud, desktop/laptop, tablet, and/or mobile) that meet customer needs. This includes review of alternatives and support for cost/benefit reviews

Assists/trains customers to make the best use of SAP and SAP related information systems; assists in training newer programmer/analysts on tools and techniques employed by Hawaiian Electric

Creates work plans, provides status/progress reports, and coordinates with customers

Work solely or in concert with others to author requisite documentation to meet a variety of company needs, be it text for rate case or project filings, responses to information requests from interveners, cost benefit analyses, department/team strategies, etc

Remain on-call/available for both scheduled and unscheduled work. Said work is occasionally required outside normal business hours and on weekends

Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response

Qualification

SAPABAPUnixSQLC#JavaJavaScriptPythonShell scriptingAnalytical skillsInterpersonal skillsCommunication skills

Required

Thorough knowledge of the principles of information and office technology management normally acquired through college level courses or equivalent experience

Working knowledge of utility business, business and/or engineering principles & practices desirable

Working knowledge of Unix, client-server/multi-tier, and workstation/PC/Internet/Cloud/Mobile technologies and systems development

Good understanding of application interfacing concepts, basic reporting and database development and support

Ability to document and execute an integrated test plan and a user acceptance test plan

Ability to maintain status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool

Working knowledge of software installation, configuration, and administration

Ability to design, code, test, troubleshoot, and implement programs, stored procedures, forms, reports, interfaces, workflows, batch jobs, etc. in one or more of the following languages/systems: ABAP, C#, HTML/5, Java, Javascript, .Net, Node.js, Perl, PHP, PL/SQL, Python, Shell scripting, SQL, XML on Windows and Unix platforms

Knowledge/familiarity with SAP, SAP related products/technologies and other related enterprise systems such as Customer Relationship Management (CRM), IS-U, Billing, Finance, Device Management, Bill Print, Meter Reading, IVR, Streamserve/Exstream, Customer Communication Presentment, Mail Presort, SuccessFactors, HR Benefits, Fiori, Environmental Health and Safety Management (EHSM), Materials Management, Ariba CLM, OpenText Vendor Invoice Management, OpenText Document Management, Treasury, UIPlanner Budgeting, PowerPlant, Service and Asset Manager Mobile Application & Field Service Management, Process Integration/Process Orchestration, BTP, Cloud Connector, FSM Message Broker, Meter Data Management System, Distributed Energy Resource Management Systems, Outage Management System, Outage Map, Command Center, Energy Portal, Control-M Job Scheduling, Monitoring & Managed File Transfers, Pager Duty, ServiceNow etc

Able to perform SAP upgrades/rebuilds, and/or system administration and support for supporting systems. Strong awareness of overall system needs such as performance management, capacity management, availability management, etc

Able to employ project/program life-cycle techniques (e.g., SDLC) in programming and/or analysis projects for both custom and vendor supplied software

Ability to design/develop databases within scope of projects

Ability to communicate and work effectively (written and oral) with a variety of individuals (e.g., working with customers to ensure successful projects)

Demonstrated interpersonal skills; effective written and oral communication skills

In-depth analytical and conceptual skills to handle various projects and programs

Several (2-3) years programming and software administrative experience or commensurate demonstration of requisite skills in a computing environment (e.g., Unix, client-server, desktop/tablet) using one or more of the languages, techniques and systems referenced

A few (1-2) years of analytical experience in simple to complex computer systems

Minimum 5 years programming/support experience in a computing environment or commensurate demonstration of requisite skills (e.g., Unix, client-server/CADDS and/or AM/FM, PC/Internet/e-Business) using one or more of the languages and techniques employed at HECO

A few (1-2) years analytical experience in simple to complex systems