AnewHealth · 9 hours ago
Collections Specialist
United States
Full-time
Remote
Entry Level
1+ years expAnewHealth is one of the nation’s leading pharmacy care management companies specializing in complex, chronic needs. The Collections Specialist will be responsible for contacting patients to collect outstanding balances, processing adjustments, establishing payment plans, and providing exceptional customer service while maintaining accuracy and compliance.
Health CarePharmaceutical
Responsibilities
Contact patients for payments on outstanding balances
Process account adjustments as appropriate
Post patient payments
Manage and promote autopayment plans
Establish payment plans for past due accounts
Manage incoming and outgoing calls efficiently and professionally
Ensure that any patient questions or concerns are routed to the proper department
Investigate and resolve any patient issues
Follow up with patients as appropriate
Maintain confidentiality and adhere to HIPAA regulations
Embody AnewHealth’s Core Values in all communications and interactions
Other duties as assigned
Qualification
Required
High School Diploma or equivalent GED
1+ years of experience in a collections or customer service
Excellent communication skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)
Ability to work independently in a remote setting with strong time management skills
Preferred
Prior experience in receivable accounts, medical billing, or healthcare administration
CRM, Salesforce highly preferred
Phone systems, Five9 highly preferred
Benefits
Medical/dental/vision
Flexible spending
Company-paid life insurance and short-term disability
Voluntary benefits
401(k)
Paid Time Off
Paid holidays
Company
AnewHealth
AnewHealth is a pharmacy care that enhances healthcare outcomes by offering an assortment of solutions, comprising full pharmacy services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Vistria Group
2024-07-22Private Equity
Leadership Team
Brian Adams
President and CEO
Celynda Tadlock
President, Value-Based Care Solutions
Recent News
2025-12-02
Company data provided by crunchbase