Zurich Insurance · 1 month ago
Global Assist Team Leader
Houston, TX
Full-time
Onsite
Mid LevelZurich Cover-More is one of the world’s leading travel insurance and assistance providers, protecting over 20 million travelers annually. The Global Assist Team Leader will guide a team that supports card members through unexpected travel emergencies, ensuring efficient problem-solving and team performance.
Financial ServicesInsuranceProductivity Tools
Responsibilities
Support a team of individuals by providing performance feedback and guidance in case handling
Identify opportunities to improve upon efficiencies in process/procedure and individual performance
Solve problems creatively and think outside the box
Ensure the team is supported appropriately to deliver results in their roles
Collaborate with management and partners at American Express to ensure we are always moving the team forward
Qualification
Required
High School Diploma or equivalent
Strong communication skills and customer service experience
Ability to multi-task and stay organized
A positive attitude and passion for helping others
Availability to work a bi-weekly weekend requirement
Preferred
Prior leadership experience is a plus
Benefits
Job flexibility.
Career growth.
Take the time you need, for you and your community.
Investing in your health and your future.
Diversity and inclusion.
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
Founded in 1872
10001+ employees
H1B Sponsorship
Zurich Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (59)
2023 (61)
2022 (74)
2021 (45)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Leadership Team
Aleksandar Vidovic
CEO
Walter Jopp
Chief Executive Officer - ME Life
Recent News
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Company data provided by crunchbase