JPMorganChase · 7 hours ago
Product Solutions, Payment Optimization-Executive Director
Chicago, IL
Full-time
Onsite
Senior Level, Lead/Staff
$147K/yr - $235K/yr
8+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a diverse clientele. The role of Product Solutions Director in Merchant Services focuses on delivering customer-centric strategies and driving successful product development in the payments space.
Asset ManagementBankingFinancial Services
Responsibilities
Develop and own solutions for payment optimization products across Merchant Services, driving success across product development, go-to-market, pricing, and sales
Collaborate with product and customer teams to design and maintain customer journeys and client personas, informed by a deep understanding of client needs and behaviors
Stay current on evolving client needs and market trends to inform solution development, continuously recommending and developing new solutions across the payment stack
Influence the product development cycle and partner across product, technology, and architecture teams to drive successful product launches
Create organization-wide alignment and excitement around solution strategies and success
Take responsibility for solution success, driving go-to-market teams to execute your vision and base their motions on your product strategies
Drive adoption of optimization products and services, including Fraud, Vaulting, Authentication, and Orchestration/Routing
Own P&L responsibilities and drive business outcomes for solution areas, ensuring appropriate success measures, OKRs, and KPIs are set and achieved
Qualification
Required
Demonstrate 8+ years of experience or equivalent in the payments industry, with expertise in optimization-related products
Illustrate a strong understanding of value levers in payments, including authorization rates, conversion rates, fraud, and payment network economics
Exhibit significant experience within or interacting with product, technology, and architecture in the payments space, with a strong grasp of the product development process and tools (e.g., JIRA)
Show expertise in architecture and the ability to design and illustrate product interoperability across systems
Lead initiatives across multiple stakeholders, including product, sales, and pricing
Develop exemplary presentations for various levels of leadership
Preferred
Demonstrate experience developing customer journeys, personas, and requirements
Exhibit experience working directly with customers, including gathering feedback and conducting needs assessments; consulting experience is a plus
Illustrate understanding of data environments, including the ability to build or convey query requirements
Show comfort with P&L ownership, setting business objectives, and driving outcomes, including building and running sales campaigns
Demonstrate expertise in developing and launching new products in the payments space
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2025-12-19
2025-12-12
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