SEMI · 1 hour ago
Account Manager, Membership
Milpitas, CA
Full-time
Onsite
Mid Level
$75K/yr - $94K/yr
3+ years expSEMI is a global industry association representing the electronics manufacturing and design supply chain. The Account Manager is responsible for driving revenue growth by engaging with prospects and existing customers through remote channels, focusing on lead qualification, opportunity development, and sales order processing.
AssociationManufacturing
Responsibilities
Qualify inbound leads and conduct outbound prospecting via phone, email, and digital channels
Use Salesforce to manage contacts, leads, and opportunities, ensuring accurate tracking of sales activities and pipeline stages
Create and manage sales cadences and email sequences using Salesforce tools to automate follow-ups and improve conversion rates
Verify and update Sales Orders in NetSuite once opportunities are marked 'Closed Won' in Salesforce
Coordinate with accounting and support teams to ensure timely invoicing and payment tracking in NetSuite
Maintain data integrity across both platforms, ensuring synchronization of customer records and transaction history
Respond to customer inquiries, provide product information, and assist in resolving issues
Schedule product demos and follow-up meetings using Salesforce tasks and calendar integration
Follow-up with customers regarding their subscription renewals
Present company offerings in a clear and compelling manner, tailored to customer needs
Generate and interpret sales reports and dashboards in Salesforce to monitor performance and identify trends
Use NetSuite saved views and transaction tabs to analyze historical sales data and forecast future demand
Work closely with marketing, product, and customer service teams to align messaging and ensure seamless customer experience
Participate in regular sales meetings and training sessions to stay updated on product changes and system enhancements
Qualification
Required
Bachelor's degree in business, marketing, or related field
3-5 years of experience in inside sales or customer-facing roles (preferably in the semiconductor industry)
Proficiency in Salesforce CRM and NetSuite ERP is mandatory
Strong communication and negotiation skills
Ability to manage multiple tasks and prioritize effectively
Familiarity with sales cadences, email templates, and CRM automation tools
Comfortable working with data, dashboards, and reporting tools
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and Microsoft Teams for collaboration and communication
Knowledgeable in the use of Microsoft Copilot tools to enhance productivity and workflow efficiency
Benefits
Work-life balance
Company
SEMI
SEMI is the global industry association serving the manufacturing supply chain for the micro- and nano-electronics industries
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$5.44M2023-04-14Undisclosed· $4.44M
2022-03-29Grant· $1M
Leadership Team
Ajit Manocha
President & CEO
Paul Carey
Director
Recent News
Company data provided by crunchbase