This job has closed.

Executech · 1 month ago

Automation Engineer

United States

Full-time

Remote

Mid Level

$60K/yr - $110K/yr

3+ years exp

Executech is a company focused on optimizing client-facing software tools through AI-driven solutions and automation processes. The Automation Engineer will design and implement automation scripts and AI models, enhance operational efficiency, and support customer onboarding and offboarding processes.

Cyber SecurityInformation TechnologyNetwork Security

Responsibilities

Design and develop AI models and algorithms to support automation of software tool deployment, monitoring, and maintenance

Implement machine learning and predictive analytics to improve decision-making and proactively address potential issues in software tools

Create and maintain automation scripts, workflows, and processes to streamline the deployment and management of client-facing tools

Automate repetitive tasks related to software tool configuration, updates, and performance monitoring to increase efficiency

Actively participate in new customer onboarding by deploying the standard toolset, utilizing and validating established automation workflows

Manage the systematic removal and decommissioning of software tools and agents during customer offboarding, ensuring data integrity and security protocols are strictly followed

Continuously refine onboarding and offboarding automation based on real-world application to reduce manual effort and improve accuracy

Collaborate with the Central Services team to integrate AI and automation solutions with client-facing tools like Ninja, ScalePad, Liongard, Breach Secure Now, Keeper, Sophos, Auvik, and others

Optimize tool performance by leveraging automation to reduce manual intervention and ensure consistent operation

Proactively identify and remediate configuration drift and data integrity issues within and between integrated tools to ensure consistent and reliable operation

Analyze data from software tools to identify patterns, inefficiencies, and opportunities for automation or AI-driven improvements, paying special attention to onboarding and offboarding metrics

Provide actionable insights and reports to the VP of Central Services to support strategic decision-making

Troubleshoot issues related to automation scripts, AI models, and software tool integrations, ensuring minimal downtime and disruption

Support the central services team in resolving complex technical challenges related to automation and AI systems

Stay current with emerging trends in AI, machine learning, and automation technologies, recommending new tools or approaches to enhance Central Services operations

Experiment with and prototype innovative solutions to address evolving business and customer needs

Work closely with cross-functional teams, including project managers and support engineers, to align automation initiatives and ensure seamless tool deployment during customer onboarding and removal during offboarding

Document automation processes, AI models, and integration workflows to ensure knowledge sharing and compliance with best practices

Qualification

AI/ML frameworksAutomation toolsSoftware tool integrationData analysisProblem-solvingAttention to detailCommunication skillsProject management

Required

3+ years of experience in AI, machine learning, or automation engineering, with a focus on software tool integration or deployment

Experience with AI/ML frameworks and expertise in automation tools

Strong problem-solving abilities, attention to detail, and excellent communication skills to collaborate with technical and non-technical stakeholders

Proven ability to manage complex technical projects with excellent problem-solving skills