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Boehringer Ingelheim · 7 hours ago

Key Account Manager - New Orleans / Baton Rouge

Baton Rouge, LA

Full-time

Onsite

Mid, Senior Level

$140K/yr - $222K/yr

6+ years exp

Boehringer Ingelheim is a global leader in healthcare, committed to improving lives through innovative products. The Key Account Manager will be responsible for developing strategic B2B relationships with healthcare systems and managing a diverse portfolio, ensuring effective communication and collaboration with internal teams to achieve business goals.

BiotechnologyHealth CareMedicalPharmaceutical

Comp. & Benefits

No H1B

Responsibilities

Develops tactical and long-term business planning

Regularly updates an Integrated Account Plan in Veeva for assigned Healthcare System Accounts in close cooperation and alignment with core BIPI account team to ensure the following to allow for optimal pull-through and maximal value-add:

Plan accurately and efficiently describe the situation and goals of the account

Outlines the key drivers, milestones and critical steps to achieve established account goals and objectives for a portfolio of products across multiple therapeutic areas including Specialty and Oncology, for assigned accounts

Reflects the contributions and perspectives of the HSS and larger account team

Roles, responsibilities and expectations are clearly understood among all internal team members

Coordinates internal communications and account planning meetings to ensure high level account knowledge and insights are integrated into a cohesive Integrated Account Plan

Leads key activities of field account team members activities and regularly communicates account actions to ensure successful execution of Integrated Account Plan

Monitors local market conditions for changes that impact business

Understands and thinks creatively about business principles relevant to the Healthcare System Account marketplace

Serves as a content expert and understands the Healthcare System Account(s)

Leads, communicates, and coordinates the execution of the Integrated Account Plan with the broader BIPI account team to ensure effective pull-through of regional, state/ local marketing efforts, and value-added services

Leverages productivity metrics to support team attainment of assigned goals and objectives to ensure increased sales and profitability

Builds positive working relationships and work seamlessly with internal partners

Develops large account management skills of the broader BIPI team members

Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, ASHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures; when violations are noted/observed they are to be immediately reported to management

Demonstrates high ethical and performance standards with all business contacts to maintain BIPI’s excellent reputation within the medical and pharmaceutical community

Establishes strong relationships and develop portfolio advocates with a broad-base of senior stake holders primarily at the C-Suite, VP-administration and departmental head levels of assigned Healthcare System Account(s)

Works closely with internal COE’s (HEOR, Medical Contracting) to assist develop and implement strategies to optimize portfolio

Leverages brand positioning within the assigned Healthcare System Account(s) throughout the community setting and with internal stakeholders for effective execution of 'transition of care' pull-through plans

Identifies regional and national Healthcare System Account external experts

In unique location circumstances (ex: Puerto Rico), this role may also have people manager responsibilities for Account Managers and/or Therapeutic Business Specialists. If the individual is managing TBSs, the KAM would no longer be permitted to participate in out-of-office meals while acting in Business Manager capacity

Builds a deep understanding of the customer needs and responds in a way that creates respect and credibility

Serves as main point of contact for C-Suite and VP-level administration for Healthcare System Account

Develops and maintains strong relationships with portfolio advocates and key stake holders

Navigates the external environment, identifies business opportunities, allocates resources and monitors implementation and performance

Identifies opportunities, trends, barriers, and opportunities within Healthcare System Accounts

Understands and thinks creatively about business principles relevant to the Healthcare System Account marketplace and applies them to drive profitability

Serves as a content expert and understands the following aspects of the assigned Healthcare System Account(s):

Specific business models and practices

Strategic direction and objectives

Partnerships, including any relevant contracting (e.g., letters of agreement)

Engagement with Specialty Pharmacy

Works closely with Contracting to collaboratively focus on regional partnership opportunities with Healthcare System Account(s), of which contracts will be an important part, as well as traditional Payer contracting

Needs, issues and market conditions

Develops and implements strategies to optimize portfolio, including new and existing products, positioning/access in the key areas of the assigned Organized Customer(s), such as System Formulary and overall product access through pathways and GPO opportunities

Leverages brand positioning within the assigned organized customer(s) throughout the community setting and with internal stakeholders for effective execution of 'transition of care' pull-through plans

Identifies regional and national Organized Customer External Experts

Qualification

Account managementHealthcare System knowledgeStrategic planningBusiness acumenLeadership skillsCommunication skillsExcel proficiencyWord proficiencyOutlook proficiencyDatabase applicationsInfluence without authorityRelationship building

Required

Bachelor's degree required; Advanced degrees preferred (e.g. MBA, MPH, etc.)

Strong organizational and leadership skills

Demonstrated strong leadership/influence without authority

Minimum of six (6) years successful healthcare, business, or pharmaceutical experience

Minimum of two (2) years successful account management experience is preferred

Executive level and/or P&T selling

Selling multiple products in the Healthcare System Account setting

Ability to demonstrate excellent communication skills

Demonstrates acceptable level of performance for all Competencies as defined in the On Track to Success Competency Model

Proficiency in Excel, Word, Outlook, and database applications

Ability to travel (may include overnight travel)

Should reside in territory geography or be willing to relocate

Valid Driver's License and an acceptable driving record

Authorization and ability to drive a Company leased vehicle or authorized rental vehicle

Must be legally authorized to work in the United States without restriction

Must be willing to take a drug test and post-offer physical (if required)

Must be 18 years of age or older

Preferred

Minimum of two (2) years successful account management experience is preferred

Knowledge of Organized Customer, territory and reimbursement/managed care experience preferred

Two (2) years successful pharmaceutical District Manager/Business Manager experience with experience in the geography strongly preferred

Successful completion of at least stage 4 of the NLD (BI New Leadership Development) curriculum

Successful completion of at least stage 3 of the NLD (BI New Leadership Development) curriculum with at least 6 months experience as an Interim Business Manager

Company

Boehringer Ingelheim

Glassdoor4.2

Boehringer Ingelheim is a group of pharmaceutical companies that focuses on prescription medicines and animal health. It is a sub-organization of Boehringer Ingelheim.

Founded in 1885

Ingelheim Am Rhein, Rheinland-Pfalz, DEU

10001+ employees