Mindr · 2 days ago
Partner Success Manager-WA/OR
Portland, OR
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expMindr, through its brand Intoxalock, is committed to promoting responsible living and community safety. The Partner Success Manager is responsible for building and optimizing referral partnerships to increase engagement and referrals for Ignition Interlock Devices and high-risk insurance products through proactive outreach and education.
Assistive TechnologyOnline PortalsPublic Safety
Responsibilities
Prospect, pitch, and secure new high-value referral partners to grow IID and BEZ referral volume
Conduct structured sales calls, virtual meetings, and in-person partner visits to activate and strengthen relationships
Confidently engage with partners across both attorney networks and court ecosystems (probation, judges, treatment programs), adapting approach based on state-specific dynamics
Ensure partners understand and follow the correct referral submission process to maintain accurate attribution and maximize revenue impact
Promote BEZ insurance offerings as part of a unified partner message to support clients navigating the DUI process
Integrate Keepr into territory conversations where appropriate, identifying future partner opportunities and supporting early market readiness
Develop and execute a territory plan to meet referral and revenue targets
Identify and prioritize high-potential partners using referral data, BI insights, market conditions, and state-specific DUI trends
Monitor and re-engage inactive or declining partners, rebuilding referral momentum where needed
Maintain updated partner profiles including contacts, referral history, state nuances, and strategic opportunity notes
Maintain a state breakdown that highlights risks, issues, regulatory nuances, market trends, and growth opportunities
Create and update a DUI Journey Map to identify the dominant influencer segments (attorney, monitoring authority, treatment) across assigned states
Use BI dashboards to evaluate partner activity, territory trends, funnel performance, and referral patterns; incorporate insights into daily execution
Maintain exceptional CRM discipline including complete and accurate activity logging, follow-up notes, and partner data hygiene
Own KPI accountability — outbound activity, partner meetings, reactivation efforts, new partner acquisition, and referral volume
Analyze referral conversion trends and collaborate with Inside Sales to improve close rates
Provide ongoing training to partners on Intoxalock programs, BEZ insurance, DUI Dash, Log Reporter, and emerging Keepr offerings
Reinforce referral expectations and ensure partners are clear on how to submit leads effectively
Work with Compliance, Legal, Partner Support, Marketing, and Inside Sales to resolve partner issues and enhance the partner experience
Monitor competitors in assigned states and stay aware of promotions, pricing shifts, or new programs to ensure Intoxalock’s offerings remain competitive
Work with partners, associations, and internal stakeholders to execute contracts for paid partnerships and association sponsorships within assigned states
Coordinate contract routing and signatures between partner organizations and Intoxalock leadership, ensuring timely and accurate completion
Obtain W9s from paid partners as required and assist in securing updated documentation to maintain compliance
Onboard new paid partners and association partners upon contract execution, ensuring they understand referral expectations, incentives, tools, and how to operate within the program successfully
Independently identify relevant tradeshows, conferences, and association events that align with territorial strategy and partner opportunities
Coordinate event planning closely with Marketing, including pre-show planning meetings and post-show performance reviews
Travel to and staff regional events solo, representing Intoxalock professionally and driving partner engagement
Attend larger or strategic events alongside the Outside Sales Manager when determined appropriate
Participate in events outside assigned states when partner attendance or strategic alignment justifies inclusion, or when directed by leadership
Lead and execute targeted campaigns, including outreach initiatives, partner reactivation cycles, and follow-up cadences, in collaboration with the Outside Sales Manager
Provide insights that improve campaign strategy, messaging, and results
Support product launches and new program rollouts (including Keepr) by gathering partner feedback and identifying early adopter opportunities
Deliver weekly reports summarizing referral progress, KPIs, and territory insights
Follow established sales processes and contribute to ongoing improvements
Perform all other duties as assigned
Qualification
Required
2+ years in sales, business development, or a revenue-driven account management role
Proven ability to meet or exceed sales and revenue targets through strategic relationship management
Strong interpersonal and communication skills with the ability to build trust and maintain productive relationships
Experience in providing training, resources, or ongoing support to external partners
Proficiency in CRM systems (e.g., Zoho or HubSpot) and comfortable with documentation and data tracking
Highly organized with attention to detail and a proactive approach to identifying partner needs and opportunities
Ability to work cross-functionally and collaborate effectively with marketing, sales, and support teams
Strong problem-solving skills with a customer-centric mindset, dedicated to creating a positive and engaging partner experience
Preferred
Prior experience in law enforcement, court systems, probation, or legal environments—paired with proven sales experience
Experience in B2B sales, partnership development, or referral-based selling
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Holidays
Paid Time Off
Ongoing Professional Training
And more
Company
Mindr
Mindr offers public safety services using substance detection, monitoring, and safety technology.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kathy Holland
Chief Executive Officer
Sonya Evanosky
Chief Financial Officer
Company data provided by crunchbase