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ComEd · 12 hours ago

Sr Business Program Manager - T&S Engineering

Oakbrook Terrace, IL

Full-time

Onsite

Mid, Senior Level

$86K/yr - $119K/yr

4+ years exp

ComEd, a part of Exelon, is leading the energy transformation and is looking for a Senior Business Program Manager to develop, manage, and evaluate key projects and initiatives. The role involves coordinating business plans, performance metrics, and quality assurance activities while ensuring alignment with organizational objectives.

Customer ServiceElectrical Distribution

Growth Opportunities

Responsibilities

Lead development, implementation, and evaluation of projects, programs, and/or business initiatives

Provide requirements analysis, performance measurement, and quality assurance

Manage scope, schedule, and budget for organizational projects and programs

Coordinate and report on process/project/initiative assignments

Develop performance indicators and tracking mechanisms to monitor and report results

Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives

Coordinate work plans to implement corrective actions that are identified as a result of performance assessment

Support the establishment of business plans and objectives across multiple areas / departments

Coordinate with stakeholders on the development of business cases and prioritization of deliverables

Lead change management activities for projects, programs, and initiatives

Develop and implement training of employees and external personnel for new processes and procedures

Develop and implement effective business readiness procedures

Participate in process improvement task forces

Provide benchmarking analysis

Prepare status reports to leadership

Understand business processes and provide guidance for end users

Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance

Assist and advise other personnel with responses to internal and external inquiries

Qualification

Business AnalysisFinancial AnalysisProject ManagementMicrosoft ProjectProcess ImprovementCommunication SkillsProblem SolvingNegotiation SkillsConflict Management

Required

Bachelor's degree in a business or S.T.E.M. field with 4-7 years of related business experience OR in lieu of bachelor's degree, 6-9 years of related business experience

Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs)

Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs

Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities

Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks

Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels

Demonstrated ability to develop and implement process enhancements and efficiencies including new technology

Preferred

MBA or Master's degree in a business or S.T.E.M. field

Comprehensive knowledge of the practices, procedures and principles of project management. Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets

Certification as: Certified Associate in Project Management (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt

Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership

Benefits

Annual Bonus for eligible positions: 15%

401(k) match and annual company contribution

Medical, dental and vision insurance

Life and disability insurance

Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave

Employee Assistance Program and resources for mental and emotional support

Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement

Referral bonus program

And much more