Red Bull Distribution Company · 8 hours ago
Sr. Deductions Analyst
Denver, CO
Full-time
Onsite
Mid, Senior Level
$25/hr - $37.50/hr
4+ years expRed Bull Distribution Company is seeking a Senior Deductions Analyst who will be responsible for maintaining customer accounts through effective disputes management. This role involves resolving customer deductions, performing root cause analyses, and collaborating with various teams to improve processes and efficiencies.
Food and BeverageSalesWine And Spirits
Responsibilities
Research and resolve account discrepancies to include unidentified customer deductions, charge-backs, bill-backs, unauthorized products and quantity/pricing variances
Secure supporting documents to resolve payment disputes (i.e. Proof of Deliveries, Bill of Ladings, invoices, pricing review findings/approvals, historical communications, post-audit detail, etc)
Identify and implement new and/or updated business processes to reduce/eliminate recurring AR discrepancies and improve receivables performance (as measured by overdue AR and Deductions metrics)
Utilize HRC (High Radius) and ad-hoc reporting to assign and track root cause
Communicate any trending billing errors or non-compliant deliveries to SSC and/or Sales Management Teams
Request intercompany pricing reviews: track approval timelines
Collaborate deductions statuses with the Collections Team and contribute to monthly at-risk reporting
Coordinate credit issuance with the Cash Application Team on sanctioned pricing reimbursements
Collaborate with Data and Process Excellence Team to bring process efficiencies and improvements
Document Processes and customer reference materials
File claims per customer policy (portals, mail, email) in a timely manner to ensure prompt payment; identify import and bot upload opportunities
Provide guidance to team members to resolve complex issues; assist with escalation when necessary
Actively participate in and contribute to weekly Deductions huddles
Monitor established task/worklist completion benchmarks at a team level
Other AR-related duties which may be assigned by the Department Manager or Supervisor
Contribute to DSO, Overdue and 60+ objectives
Qualification
Required
4 years' industry relevant experience
Customer relations experience in a Customer Service or Accounts Receivable role is required
Excellent communication skills, including strong telephone and writing skills
Solid understanding of payment, invoicing and AR reporting
Ability to work in a fast-paced environment and navigate change
Good problem-solving skills
Ability to train others
Computer literate, including Excel and Word
Self-directed; requires limited oversight
Preferred
High Radius experience is strongly preferred
S4 Hanna/SAP experience strongly preferred
Leadership experience is a plus
Benefits
Comprehensive Medical, Dental and Vision Plans
401k Match
Family Leave
PTO & Paid Holiday Schedule
Pet, Legal, and Life Insurance
Tuition Reimbursement
Company
Red Bull Distribution Company
Red Bull Distribution Company is a marketing network that sells a wide range of Red Bull products, including energy drinks and beverages.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Palmer
Talent Business Partner
Andrew Rademacher
Talent Acquisition Partner
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