University of Washington · 1 month ago
Capacity Management Analyst
Harborview Medical Center
Full-time
Hybrid
Mid Level
$70K/yr - $105K/yr
4+ years expThe University of Washington is dedicated to improving public health through medical advancement and patient care. They are seeking a Capacity Management Analyst to support the Ambulatory Care Division by leveraging Epic expertise to enhance patient access and optimize provider capacity through data analysis and collaboration with clinic leadership.
EducationHigher EducationUniversities
Responsibilities
Implement best practices for scheduling workflows, referrals, and provider templates; act as liaison between Access & Innovation and IT teams
Deliver Epic training and coaching for new and existing staff; maintain accurate documentation and training materials
Provide first-line technical support for Epic scheduling and access workflows; manage and resolve Unite tickets
Analyze capacity management data, identify opportunities for improvement, and partner with clinic leadership to optimize operations
Participate in committees, user groups, and project teams to represent Access and Innovation and contribute to enterprise-wide initiatives
Qualification
Required
Bachelor's Degree in computer science, business, education, healthcare, or a related field
At least four (4) years of experience working in an acute or ambulatory care setting. (Additional years of experience may replace education requirement)
Minimum one year of experience in either technical computer training or end-user application development or support
Strong understanding and experience in IT/computer/application support and analysis
One to two years templating experience or equivalent experience
Experience in using data in decision making; able to define useful data, obtain, and analyze it
Advanced proficiency with Excel (e.g., pivot tables, complex formulas, data analysis tools)
Proven track record of collaborating across different departments and levels
Equivalent education or experience will be considered except where legally required
Company
University of Washington
University of Washington is an educational institution that provides undergraduate, graduate, and research programs.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$215.35MKey Investors
Avista foundationNational Institute of Allergy and Infectious DiseasesAdvanced Research Projects Agency for Health
2026-01-18Grant· $10M
2025-04-21Grant· $0.01M
2024-09-13Grant
Leadership Team
Andrew S Allen
Adjunct Professor
Arthur Denny
Founder
Recent News
2026-01-19
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