Varonis · 2 hours ago
Technical Account Manager
United States
Full-time
Remote
Mid Level
4+ years expVaronis is a company focused on customer success, and they are seeking a Technical Account Manager to serve as the primary contact for customers and ensure data protection from various threats. The role involves onboarding customers, providing ongoing support, and advocating for customer needs within the organization.
AnalyticsBig DataData GovernanceData ManagementGovernmentHealth CareSoftware
Responsibilities
Ensure data is protected from insider threats, cyber-attacks, and policy violations
Onboard Customers to Varonis platforms and deliver on-going value and support
Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
Prepare and deliver quarterly business and blast radius reviews
Alongside Sales, identify and champion upsell opportunities
Learn new Varonis products as they are developed and released and develop expertise in your client’s unique security ecosystem(s)
Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
Serve as primary technical contact and augment our support and engineering teams
Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
Engage with customers at all levels of their organization, including but not limited to: Infrastructure, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite
Identify, research, maintain control, and remediate customers’ technical issues promptly. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required
Escalate customer issues to management when appropriate
Create knowledge base content to capture new learning for customer and internal reuse
Qualification
Required
Bachelor's Degree or equivalent experience
4+ Years working in a customer-facing role at a Cloud, Cyber Security, or Data Security & Privacy Company
Experience working with Windows OS
Knowledge of enterprise IT, cloud, and security technologies
Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
Excellent in communication, written and verbal
Proven problem-solving abilities
Commitment to customer success
Proven success in contributing to a team-oriented environment
Sales oriented
Proven ability to work creatively and analytically in a problem-solving environment
Excellent communication (written and oral) and interpersonal skills
Up to 25 % travel
Company
Varonis
Varonis is a pioneer in data security and analytics, fighting a different battle than conventional cybersecurity companies.
1001-5000 employees
H1B Sponsorship
Varonis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (5)
2023 (2)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$430.46MKey Investors
Convergence Investment PartnersDell EMC
2024-09-05Post Ipo Debt· $400M
2021-01-01Post Ipo Equity
2020-01-01Post Ipo Debt
Leadership Team
Brian Vecci
Field CTO
David Gibson
SVP of Strategic Programs
Recent News
MarketScreener
2025-12-12
2025-12-12
Company data provided by crunchbase