Inspiration Commerce Group · 1 month ago
VIP Account Manager (Luxury Fashion)
United States
Full-time
Remote
Mid LevelInspiration Commerce Group (ICG) is a rapidly growing company that has scaled to over $100M in revenue through multiple acquisitions. They are seeking a VIP Account Manager (Luxury Fashion) to partner with high net-worth individuals and celebrities, ensuring a delightful customer journey as they onboard to ICG's luxury resale business and designer marketplace.
Information TechnologyInternet
Responsibilities
Business Development: you'll source and onboard new customers to the ICG ecosystem. This will be through a mix of finding high-potential customers that are already shopping with us, and bringing on new customers through referrals, targeted sales/marketing, and networking events. You'll build and expand on a book of business, with ideal VIP customers spending >$40,000 annually
Luxury Consignment: through our business HEWI we can help customers to monetize their closet and make money off the products they loved and are ready to part with. You'll review what products customers have, help to determine what is best to be sold, coordinate the products being shipped to us, and communicate with the customer throughout the process of us authenticating and selling them
New/Next Season Purchasing: you'll act as a Personal Shopper to help customers find the best deals and curate their wardrobe with the brands and products that they love. This will be a mixture of understanding their style/vibe and balancing it with what is currently hot and on-trend
Escalated Tier 1 Customer Support: you'll be the dedicated point of contact and escalation point for any questions, issues or concerns that our VIP customers need support with
Qualification
Required
Experience in luxury fashion or the designer re-sale space
Enjoyment of sales and account management
Motivation by high variable compensation and uncapped commission
Genuine love for fashion and accessories
Ability to thrive in chaotic environments and adapt quickly to new challenges
Company
Inspiration Commerce Group
Inspiration Commerce Group specializes in acquiring, expanding, and improving digital businesses in the fashion, home and lifestyle sectors.
Founded in 2024
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase