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The City University of New York · 1 month ago

Academic ASAP Program Manager (HEA) (Reopened) - 400568

Brooklyn, NY

Full-time

Onsite

Mid, Senior Level

$95K/yr - $106K/yr

6+ years exp

The City University of New York is a prominent educational institution that offers a range of programs aimed at enhancing student success. The Academic ASAP Program Manager is responsible for overseeing recruitment and engagement strategies, managing staff, and ensuring effective communication processes to support student enrollment and retention within the ASAP program.

Higher Education

H1B Sponsor Likely

Responsibilities

Develop, execute and evaluate in conjunction with the ASAP Director a comprehensive recruitment strategy aimed at reaching recruitment and enrollment targets

Supervise full-time recruitment and engagement staff including serving as hiring and training manager of Student Ambassadors

Develop, manage and update communication processes using CRM systems (currently Connect) for recruitment and student enrollment progress focused on tracking applicants’ status, including newly recruited or previously enrolled ASAP students, residency, and financial aid eligibility for program enrollment

Collaborate with the ASAP Director, Associate Directors, and campus partners in the development and implementation of high impact, early engagement and co-curricular programs that deliver outcomes aligned with the program’s mission and priorities to increase persistence and retention

Manage new students through the enrollment process including invitations for advisement appointments, monitoring enrollment, and planning and managing the Summer/Winter Institute (invitations, tracking attendance, workshops, etc.)

Cultivate and manage relationships with CUNY pre-matriculation programs and build and maintain relationships with high schools, HSE programs, and college advisors to strengthen recruiting pipelines

Accurately and timely manage prospective student enrollment coding in CUNYFirst, through collaboration with the Director and Advisement Associate Directors

Lead the Special Programs joint recruitment effort through close collaboration with College Discovery and KCC FLEX and oversee the program’s social media presence and communication efforts

Foster and nurture collaborative relationships with the college's Enrollment Management and Marketing units to enhance the integration of ASAP into comprehensive campus marketing and recruiting strategies

Serve as a key representative and point of contact to represent ASAP at external college access events and related conferences, internal enrollment and student success committees, meetings, and engagement initiatives and as the primary point of contact to present on ASAP at external college access events and related conferences

Some evening and weekend hours may be required

Establishes semester block programs and manages and schedules all other academic support activities such as tutoring and workshops

Supervises planning and implementation of ASAP summer programming, including summer course taking, workshops, and the ASAP summer institute, and other special student activities

Assists Financial Aid, Registrar, and Bursar in evaluating student eligibility, finalizing registration, and verifying tuition charges

Assists the ASAP Director with required reporting and collaboration with other college units

Monitors and assesses data reports on a regular basis to ensure movement towards ASAP success benchmarks and to determine student support needs

Oversees advisement and delivery of comprehensive support services to ASAP students

Supervises professional and support staff

Performs related duties as assigned

Qualification

Recruitment strategiesData analysisProject managementMicrosoft Office SuiteCUNYFirstSocial media toolsAdvisement experienceEngagement activitiesCommunication skillsOrganizational skills

Required

Bachelor's degree (Master's preferred) in an appropriate discipline and six years related experience

Preferred

Strong understanding of the needs and challenges facing students from diverse urban backgrounds

Experience with recruiting students in higher education settings, pre-enrollment advisement, developing early engagement strategies and the financial aid process

Experience managing a multi-faceted, fast paced, time-sensitive, and demanding student-focused and responsive operation serving both internal and external constituents

Strong organizational, project management, written and verbal communication, and facilitation skills

Excellent data and computer skills, particularly Microsoft Office Suite, and aptitude to learn new systems as needed; Connect and CUNYFirst experience preferred

Strong ability to communicate program requirements effectively to students

Commitment to fostering student supportive experiences/environments

Detail oriented with strong analytical, evaluation, research, writing and editing skills

Demonstrated ability to cultivate and develop inclusive and equitable working relationships with students, staff, faculty and community members

Experience developing and implementing engagement activities supportive of academic and personal development as part of the college experience

Familiarity with using social media tools/analytics

One year of direct recruitment experience highly recommended

Benefits

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.

We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Company

The City University of New York

The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.

Founded in 1847

New York, NY, US

10001+ employees

http://cuny.edu

H1B Sponsorship

The City University of New York has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (6)

2023 (5)

2022 (5)

2021 (2)

2020 (11)