Apply on Employer Site

Western University of Health Sciences · 1 month ago

Risk and Legal Operations Specialist

Pomona, CA

Full-time

Hybrid

Mid Level

$70K/yr - $70K/yr

3+ years exp

Western University of Health Sciences is seeking a Risk and Legal Operations Specialist to coordinate risk-related data and oversee operations within the Office of Risk Management and Insurance and the Office of Legal Affairs. The role involves managing daily operations, stakeholder communications, and ensuring compliance with policies and procedures.

Education

Responsibilities

Oversee daily operations of the Risk Management Office including claims intake, incident reporting, and insurance certificate requests. Assist in the collection, analysis, and preparation of data for the university’s property and casualty insurance program renewals

Coordinate the annual insurance process in collaboration with the Executive Director

Coordinate insurance documentation for university events, clinical placements, property and contractual activities

Coordinate the issuance and tracking of certificates of insurance, endorsements, and vendor insurance compliance

Serve as the primary liaison for internal and external operational matters, including coordination with insurance brokers, third-party administrators, and legal counsel

Coordinate the Authorized Driver Program, including request processing, authorization notifications, and maintenance of the active driver registry

Facilitate and coordinate liability waiver and release processes for campus-related activities

Assist with drafting, reviewing, and maintaining departmental policies, procedures, and operational guidelines

Provide operational support for departmental projects, initiatives, and strategic planning efforts

Assist with data compilation, and preparation of internal reports and presentations

Coordinate the Incident Management Program assist with intake, monitoring, and investigation of incident reports, including coordination with stakeholders and third-party administrators

Maintain systems for tracking and reporting claims, including compiling loss data across all lines of coverage

Coordinate responses to professional liability verifications and claims history inquiries

Coordinate daily administrative operations of the Office of Legal Affairs, ensuring timely and professional handling and oversight of communications, scheduling, budgets, databases, procurement, and document processing

Coordinate responses to subpoenas, legal notices, independent contractor requests, and other requests in collaboration with General Counsel

Assist with drafting, reviewing, and updating risk and compliance-related policies and procedures

Ensure ongoing updates and accuracy of departmental content published on the university’s website and intranet pages

Identify opportunities to streamline processes and improve data accuracy across risk and legal workflows

Maintain confidentiality of sensitive and privileged information at all times

Perform other related duties and special projects as assigned to support the objectives of the department

Qualification

Risk managementLegal affairsProject managementMicrosoft Office SuiteAttention to detailAnalytical skillsDiscretionInterpersonal skillsOrganizational skillsCommunication skillsIntegrity

Required

Bachelor's degree from an accredited institution in Business Administration, Public Administration, Legal Studies, Risk Management, or a related field

A minimum of 3–5 years of progressively responsible experience in administrative operations, risk management, legal affairs, or a related area

Strong organizational skills with the ability to coordinate multiple projects, prioritize tasks, and meet deadlines

Excellent written and verbal communication and interpersonal skills with the ability to work collaboratively across all levels; able to communicate with diplomacy and professionalism across all levels

Excellent analytical, organizational, and project management skills

Exceptional attention to detail, discretion, and judgement

High level of discretion and integrity in handling sensitive and confidential information

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, and cloud-based platforms such as SharePoint

Ability to work independently and collaboratively in a dynamic and fast-paced environment

Knowledge of higher education operational structures, risk, and legal frameworks is highly desirable

Demonstrate a commitment to working in an organization that values and promotes humanism