Sedgwick · 1 month ago
Claims Team Lead - Liability (REMOTE)
United States
Full-time
Remote
Senior Level
6+ years expSedgwick is a global industry leader dedicated to supporting individuals facing unexpected challenges. The Claims Team Lead will supervise multiple teams of examiners and technical staff for liability claims, ensuring effective claims adjudication and continuous process improvement.
BankingInsuranceRisk Management
Responsibilities
Supervises multiple teams of examiners, multiple product line examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit
Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office
Provides technical/jurisdictional direction to examiner reports on claims adjudication
Compiles reviews and analyzes management reports and takes appropriate action
Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards
Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal
Administers company personnel policies in all areas and follows company staffing standards and training recommendations
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions
Provides support, guidance, leadership and motivation to promote maximum performance
Performs other duties as assigned
Supports the organization's quality program(s)
Travels as required
Qualification
Required
Six (6) years of claims experience or equivalent combination of education and experience
Two (2) years claims supervisor experience
Preferred
Bachelor's degree from an accredited college or university
Licenses as required
Professional certifications as applicable to line of business
Benefits
Flexible work schedule.
Referral incentive program.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
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