Cook Solutions Group · 1 month ago
Security Service Technician - Los Angeles, CA
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$22/hr - $35/hr
2+ years expCook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Security Service & Alarm Technician. The role involves installing and servicing security systems, troubleshooting issues, and ensuring compliance with customer requirements.
ConsultingInformation TechnologySoftware
Responsibilities
Travels to client’s site for alarm failure troubleshooting and repair
Installs and services electronic and physical security products including pulling wire per
Installs and wires electronic equipment used in systems
Accounts for all installation and service tools/equipment and all job parts/inventory
Tests all installed/serviced equipment to ensure proper performance and compliance with customers’ requirements and all applicable codes
Troubleshoots and repairs electronic and physical security equipment
Communicates important project status information to management as necessary (installation or service)
Communicates with customers on job status or completion (installation or service)
Conducts site surveys upon request of management
Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e., time sheets, expense reports, change orders, equipment transfers, etc
Follows Purchasing procedures using database system and supervisor approval to account for products needed
Maintains and controls assigned truck stock inventory in an organized manner. Reports stock items during company inventory audits
Maintains control and safeguards all company or customer property or information of which employee has been entrusted
Ensures company vehicle is maintained according to established standards. Keeps vehicle clean, inside, and out
Maintains clean driving record and operates company vehicles using safe driving practices
Responsible for training less experienced employees and trainees on company procedures, systems, and installation/service techniques
Ensures all work is preformed to CSG quality standards and practices
Works in compliance with Federal/State laws regarding safety of self and others always
Expected to solicit new business when not working on service or installation
Qualification
Required
High School Diploma or GED equivalent
2 - 5 years of electronic and physical security service and installation experience and/or training; or equivalent combination of education and experience
Valid driver's license and clean driving record
Ability to travel up to a week if necessary
The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl
The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds
Preferred
Low Voltage electrical license
Knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, & under-counter teller equipment
Knowledge of Bosch, DMP, March DVR, 3VR, and/or Lenel Access control product lines
Customer service experience
Benefits
CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents.
401(k)-retirement match
Paid Time Off (PTO)
8 paid holidays per year
16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program
Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!
Company
Cook Solutions Group
Cook Solutions Group is an IT consulting firm offering software, hardware, and customer service solutions for banking and managed services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Cook
CEO
Levi Daily
CTO
Company data provided by crunchbase