HR Representative jobs in United States
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NEOGOV · 1 month ago

HR Representative

NEOGOV is a company that provides human resource solutions. The HR Representative will perform day-to-day HR-related duties, support various HR functions, and assist in workplace investigations and disciplinary processes.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Oversees the preparation, maintenance and retrieval of human resource documents, data and records, and reports both to a centralized and departmental structure
Acts as a liaison with centralized HR and/or departmental offices to develop processes and troubleshoot HR report issues; Organizes tasks and estimates delivery times; Helps facilitate Human Resources Management Systems adoption by end users
Acts as Lead Worker over projects and staff as required
Attends hearings as management representative when needed; Responds to inquiries from employees, management and/or general public; Serves on committees as selected; Participates in interdisciplinary meetings; Assists higher level and other administrative staff on special projects and reports as requested; Travels as needed to attend meetings, hearings, or other job-related events throughout the area and state
Coordinates, plans, analyzes benefits data and budget, and generates reports for Benefits Manager and HR Leadership showing trends and inconsistencies
Schedules projects, determines timing and content of announcements, resolves problems, makes Benefits Manager and HR Leadership aware of sensitive problems and recommends solutions, monitors progress to meet deadlines
Stays current with sources of benefits information, research related laws and ensures compliance with applicable laws
Drafts policy statements and instructs Montgomery County employees in the consistent application of policy
Assists with the drafting and/or reviews employee communications (e.g., open enrollment materials, plan documents, summary plan descriptions, manuals, announcements, and statements) for approval by Benefits Manager and/or HR Leadership
Assists the Benefits manager with the annual review of the group coverages and proposals, recommends plans of coverage and carriers, writes contract resolutions for BCC agenda, works with carriers/third party administrators
Administers and reconciles benefits eligibility records with various vendors
Coordinates, plans, and delivers presentations to employees (e.g., new employee orientation, annual enrollment and benefits education)
Oversees affiliated non-BCC agencies who obtain health coverage through the County
Provides benefits information to employees in a variety of formats
Oversees record keeping systems and the development and updating of electronic systems that track eligibility, enable billing (invoices) and payroll deductions, and interfaces with vendor systems including system testing
Generates reports as needed and routinely conducts system audits
Pay invoices timely
Monitors encumbrance report to ensure available funding for payments to vendors
Coordinates appropriate vendor funding with OMB to ensure actual funding
Audits invoices to ensure appropriate billing
Ensure appropriate collection of employee and department contributions
Assist in resolving individual employee problems referred by staff as complex, controversial, or lacking precedent
Monitors response time of inquiries
Answers appeals of denial of claims or coverage
Daily data entry of benefit plan changes to include analysis and reconciliation of employee benefit deductions
Conducts and/or oversees government compliance reporting (Affordable Care Act 1095s, non-discrimination testing, creditable coverage)
Research, recommend, and implement new benefit/wellness programming
Serve as the primary contact for vendors and conduct new vendor implementation, discrepancy reviews, process invoices, coordinate contracts, monitor vendor performance, and address issues
Plans special events such as benefits fairs, special interest seminars, health screenings and onsite Employee Assistance Program events as needed
Conducts and responds to surveys
Provides assistance for collective bargaining negotiations
Ensures compliance with governmental disclosure requirements
Supports departmental HR Manager and/or Business Partner in the delivery of general HR functions including FMLA and Workers Compensation administration, Americans with Disability Act interactive process, workplace investigatory meetings, disciplinary and grievance hearings
Responsible for consistently answering FMLA, Workers Compensation, leave utilization, BCC Policy, departmental work rules and/or policies, and disciplinary procedural questions
May be required to assist in the new hire onboarding and offboarding procedures
Assists employees inquiring about job audits
Conducts initial job analysis by reviewing submitted position description and/or class specification and onsite review
Assist in responding to public record requests
Assists County Classification/Compensation HR staff in evaluating departmental classification specifications and/or position descriptions
Assists departmental leadership and facilitates conversations with the departmental union regarding class spec updates
Serve as HR representative in workplace investigations, represents department and/or HR in disciplinary and grievance hearings
Responsible for accurate record keeping of investigatory and disciplinary meetings
Prepare investigatory communication and disciplinary recommendations
Responsible for thorough and accurate notes related to all departmental HR meetings
Maintains accurate reports and responds to requests for information timely
Reviews departmental and BCC policies on a regular basis to ensure compliance with local, state and federal law
Understands how to escalate issues to appropriate HR and/or departmental leadership
May be required to assist the Talent Acquisition HR team as it pertains to interviews, job and career fairs, initiating background checks and onboarding of new hires
Acts as liaison between central HR and department as it relates to benefits, FMLA, HR onsite events (e.g., career/benefit fairs, benefit screening, EAP Meetings, etc.)
May be required to research compensation related questions specific to departmental staff
Liaison with County Class Comp to troubleshoot compensation discrepancies
Supervises staff of Payroll/HR Specialists across the BCC Departments
Responsible for the accurate processing of BCC staff timekeeping/payroll feeds to the County Auditor
Responsible for the accurate accrual of leave within the electronic timekeeping system
Must have thorough understanding of BCC Policies and all Collective Bargaining Agreements in order to accurately apply rules to leave usage
Must understand and comply with Department of Labor and Fair Labor Standards Act regulations
Participate in negotiation process for all BCC Collective Bargaining Agreements
Maintains accurate reports and responds to requests for information timely
Reviews departmental and BCC policies on a regular basis to ensure compliance with local, state and federal law
Understands how to escalate issues to appropriate HR and/or departmental leadership
Liaison with departmental leadership, BCC Information Technology, County Data Processing and County Auditor’s office
Facilitates timekeeping training for departmental staff and leadership
Complete regular audits of payroll cycles and timekeeping software to identify, research and address any discrepancies found
Partner with the Classification/Compensation HR department to initiate, review and administer any annual or contractual pay increases
May be required to assist the Talent Acquisition HR team as it pertains to interviews, job and career fairs, initiating background checks and onboarding of new hires
Performs other duties as assigned

Qualification

Human Resources AdministrationFMLA knowledgeWorkers CompensationData analysisKronos/UKGMicrosoft Office SuiteJD EdwardsCommunication skillsOrganizational skillsProblem-solving skills

Required

Completion of undergraduate major program course work in human resources, business administration or related
Three (3) years of direct work in Human Resources Administration, with an emphasis in human resources operation, human resources generalist, data analysis/compensation analysis
Five (5) years HR experience may be substituted for degree
Must maintain a current valid United States driver's license with an acceptable driving record
Requires knowledge of Family Medical Leave Act (FMLA), Workers Compensation, timekeeping and payroll, compensation and classification specifications, labor and employee relations, County benefits program and personnel policies and procedures
Requires knowledge of organizational policies and collective bargaining agreement language
Requires knowledge of Kronos/UKG, Azure, Active Directory, JD Edwards and Microsoft Office Suite

Benefits

Health insurance with HSA match
Wellness program and incentives
Life insurance
Paid vacation
Paid personal leave days
Sick leave
Holiday pay
Tuition reimbursement
Access to dental
Vision
Short-term disability
Accident & critical care benefits

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase