Adobe · 1 month ago
Director, Process Excellence, Offboarding & Job Changes
Lehi, Utah, United States of America
Full-time
Onsite
Director/Executive
$152K/yr - $298K/yr
12+ years expAdobe is a company dedicated to changing the world through digital experiences. They are seeking a Director of Process Excellence to lead the design and implementation of HR services related to offboarding and job changes, focusing on creating efficient and human-centric processes while driving enterprise-wide change.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Develop and align leadership around a strategy and roadmap for improving employee exits and offboarding, reorganizations, transfers, and job changes
Build, maintain, and govern global processes across the offboarding/job change journey to drive positive outcomes
Apply a deep understanding of relevant user and business needs
Own process maps, documentation, and service design—including defining appropriate delivery channels (automation, self-service, live support, vendor, etc.)
Innovate new offboarding/job change processes and services in response to business needs
Lead process and service design initiatives, including both small- and large-scale changes
Continuously intake user feedback and use data and insights to drive innovation
Be accountable for process effectiveness metrics (e.g., exit process cycle time, employee sentiment scores, compliance adherence, etc.)
Act as the global process owner, partnering closely with COEs and delivery teams to translate policies/programs into scalable processes, align priorities, and build shared roadmaps
Ensure operational readiness and enable delivery teams through training, change enablement, and vendor management (including RFPs)
Collaborate with technology teams to define business requirements, test solutions, and deliver enhancements
Implement quality assurance standards and maintain continuous feedback loops with delivery and policy owners
Qualification
Required
12+ years of experience in global HR operations, compliance, process improvement, or related global roles
Proven track record of enterprise-level process transformation and governance
Deep familiarity with HR processes and requirements related to exits, reorganizations, transfers, and job/role changes for global enterprises
Expertise in process design, documentation & governance, and user-centric experience design
Skilled in global project/program management, including building and completing strategic roadmaps with an agile, iterative approach
Track record of leading with data and delivering global-scale process change
Ability to collaborate across teams and regions, influence without authority, and partner effectively at all levels
Benefits
Annual Incentive Plan (AIP)
Long-term incentives in the form of a new hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
Recent News
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