New Balance · 1 month ago
Loss Prevention Officer II (1pm-9pm)
Nashville, TN Distribution Center
Full-time
Onsite
New Grad, Entry Level
$18.15/hr - $27.20/hrNew Balance is a company that has been empowering people through sport and craftsmanship since 1906. They are seeking a Loss Prevention Officer II to monitor and ensure compliance with company policies related to security, safety, and property while providing excellent customer service and responding to incidents.
ApparelConsumer GoodsE-CommerceShoesSporting Goods
Responsibilities
Provide excellent customer service to our internal and external New Balance customers
Respond to local incidents in person, make critical decisions, and control situations. Incidents may include but are not limited to medical emergencies, threats, trespassing, burglaries, theft, natural disasters, and facility alarms
Control local access from our front desk security posts. Understand and navigate visitor management software. Register and check-in visitors, contractors, and temporary associates. Assist in checking and issuing employee identification and inspect bags and packages as necessary
Understand and navigate electronic access control system software. Monitor and respond to door alarm and card swipe activity for over 40 locations both domestic and international for more than 9000 active access card holders globally. Interpret access clearances, schedules, and create new badges
Understand and navigate video management system software. Quickly access video for 100+ locations for live monitoring, recorded video playback, video archiving, and export to portable media
Understand and navigate intrusion alarm system hardware design, operations, and functions. Interpret zone locations, behavior, arm/disarm, and bypass zones. Assist local and remote customers with keypad operation
Using the incident management software for dispatch, track all daily work-based activities
Perform container inspections and investigate and report discrepancies in compliance with CTPAT program
Perform interior and exterior patrols of facility to ensure compliance with safety and security policies and procedures. Interact with employees and management to assist in correcting deficiencies related to the safety/security environment
Open and Close building(s) as scheduled
Participate in fire protection and safety programs, including inspections and evacuations. During scheduled times, remain on 24-hour call
Assist in performing crime prevention and confidential investigative work as directed by LP management. As an agent of the company, may appear as a witness in court cases extending from internal investigations
Perform other related duties as may be assigned or directed
Qualification
Required
Skill with computers and Microsoft Office applications
Ability to learn and navigate multiple software-based security systems
Professional email communication and report writing proficiency
Valid drivers' license, vehicle, and phone required
Ability to conduct the extensive interior and exterior walking patrols required of this position
Preferred
End user knowledge and experience with the following systems is desirable
Benefits
Three options for medical insurance
Dental
Vision
Life insurance
401K
Online learning and development courses
Tuition reimbursement
$100 monthly student loan support
Various mentorship programs
$1,000 lifestyle reimbursement
4 weeks of vacations
12 holidays
Generous parental leave
Company
New Balance
New Balance is a sports footwear and apparel brand that sells sneakers, shoes, and fitness clothing online and in retail stores.
Founded in 1906
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.08MKey Investors
Massachusetts Life Sciences Center
2020-10-15Grant· $0.08M
Leadership Team
Joe Preston
President & Chief Executive Officer
John Withee
CFO
Recent News
2026-01-21
2026-01-18
Sports Business Journal
2026-01-17
Company data provided by crunchbase