Copart · 3 hours ago
Call for Release - Customer Service Representative (California) Part-time (Remote)
United States
Part-time
Remote
Entry Level
$16.04/hr - $22/hr
1+ years expCopart is a technology leader and the premier online vehicle auction platform globally, seeking a detail-oriented and professional Customer Service Representative to join their remote team. In this role, you will coordinate the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies, while ensuring outstanding customer service in a fast-paced environment.
AutomotiveE-CommerceOnline AuctionsShipping
Responsibilities
Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization
Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal
Use the “DeCode This” tool to search VINs and gather the necessary vehicle information
Stay organized by keeping accurate notes in the system about each vehicle and all interactions
Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily
Participate in weekly team meetings via Teams, where we’ll stay connected and collaborate
Follow all Copart policies and guidelines to ensure quality and consistency in your work
Help out with other tasks or assist teammates as needed
Perform other duties as assigned by management
Qualification
Required
Minimum of one year office support experience in a customer service role
High school diploma or GED
Great communication skills – you're comfortable speaking on the phone and writing clear, concise messages
Typing speed of 45 WPM and familiarity with basic 10-key
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong attention to detail, great problem-solving skills, and the ability to multitask
A professional virtual appearance with a quiet, distraction-free workspace
Must be able to work occasional overtime
Preferred
Bilingual skills are a plus
Benefits
Medical
401k
ESPP - Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months)
Company
Copart
Copart is a Vehicle auctioning company traded on NASDAQ with ticket CPRT. It owns it's own yards and maintenance personel.
5001-10000 employees
H1B Sponsorship
Copart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (84)
2023 (51)
2022 (79)
2021 (64)
2020 (88)
Funding
Current Stage
Public CompanyTotal Funding
$108M2023-10-17Post Ipo Equity· $108M
1994-03-25IPO
Leadership Team
Jeff Liaw
Chief Executive Officer
Jay Adair
Executive Chairman
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