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Tungsten Automation · 17 hours ago

Account Executive - Payments

United States

Full-time

Remote

Senior Level

$135K/yr - $245K/yr

7+ years exp

Tungsten Automation is a company that provides Intelligent Automation software solutions. As an Account Executive – Payments, you will drive strategic enterprise sales initiatives, ensuring customer satisfaction and maximizing the value of Tungsten Pay+ solutions.

Business Process Automation (BPA)ConsultingRobotic Process Automation (RPA)SoftwareTraining

Responsibilities

Serve as the primary strategic advisor to enterprise customers, ensuring successful onboarding, adoption, and long-term satisfaction with Tungsten Pay+ products

Develop and execute account success and growth plans aligned with customer goals and business outcomes

Promote and sell Tungsten’s payments offering to existing customers, with a focus on expanding usage and value realization

Drive organic growth by identifying upsell and cross-sell opportunities within existing enterprise accounts

Partner with Sales, Product, and Finance teams to identify new volume opportunities and expand Pay+ product usage

Monitor and analyze customer health metrics, proactively addressing risks to retention and revenue

Advocate for customer needs internally, influencing product roadmap and service enhancements

Maintain deep knowledge of Pay+ product capabilities, industry trends, competitive landscape, and payments best practices

Qualification

Enterprise sales experienceCustomer success managementPayments knowledgeConsultative sellingC-level stakeholder engagementAI-enabled tools proficiencyStrategic planning skillsRelationship-building skills

Required

7–10 years of experience managing enterprise customers in payments, finance, or banking technology

Proven track record of driving customer success, retention, and expansion in a SaaS or fintech environment

Strong understanding of working capital optimization, payment rails, and banking fee structures

Demonstrated success working with C-level stakeholders, especially CFOs and finance leaders

Excellent communication, relationship-building, and strategic planning skills

Strong consultative selling skills and the ability to translate complex payments solutions into clear business value

Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

Skills in prompting AI systems and assessing output quality

Ability to leverage AI to ideate, develop, and scale to the needs of their department