TikTok · 2 weeks ago
Strategy Operations Intern-(MSO) 2026 Summer (MBA)
New York, United States
Internship
Onsite
Intern
Start in 2026 SummerTikTok is the leading destination for short-form mobile video, and they are seeking a Strategy Operations Intern for the summer of 2026. This internship will involve working with cross-functional teams to drive CRM product adoption and improve operational effectiveness in tooling and sales processes.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
Define, build and lead global cross-functional programs to deliver end-to-end solutions that enable commercial insights development and delivery via online systems & practices
Apply an outside in and inside out insights, advocate in driving system and feature development by engaging best practice approach
Analyze and evaluate key aspects of the business process and tooling; identify global and regional improvement opportunities and make recommendations to senior management based on business cases while aligning with system and tooling teams to eliminate process gaps
Gather business feedback related to system and tooling needs, prioritize business asks and shape roadmap to drive efficiency and effectiveness
Own business requirements documentation (BRD) related to system and tooling needs, oversee system/tooling GTM execution, UAT testing, signoff and enablement
Act as SME for partner teams when it comes to system, tooling and process design
Own business communications related to system/tooling GTM execution and enablement, maintenance of documentation, system and tooling expertise
Build strong, trusting partnerships to readily mobilize people and influence across a broad range of partners, leaders, and organizations
Qualification
Required
Currently pursuing an Undergraduate/MBA preferably in Management Information Systems (MIS) or a related field
Able to commit to working 12 weeks during summer 2026
Experience in operations, CRM, product or program management role within a fast-paced technology company
CRM (Salesforce, Microsoft Dynamics 365), Product Marketing or Consulting experience in the technology sector and demonstrated ability to contribute at strategic, operational and tactical levels
Passion and experience leading functional initiatives, with proven track record in taking projects from inception to execution and results
Strong problem-solving and analysis skills, ability to solve complex and diverse business problems (commercial, operational, organizational) and synthesize findings into narratives for leadership
Strong written and communication skills, with a track record of presenting to senior management and stakeholder management
Preferred
Experience developing product, operational or systems-related strategies for a global or multinational sales organization
Expert in process design and documentation, optimization and GTM execution
Is a self-starter and has the ability to work independently, multitask and adapt to changing priorities
Benefits
Day one access to health insurance
Life insurance
Wellbeing benefits
10 paid holidays per year
Paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year)
Housing allowance
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
Founded in 2003
10001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
2026-01-09
2026-01-09
Company data provided by crunchbase