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Brookshire Grocery Company · 1 month ago

Business Systems Analyst II

Tyler-Jacksonville Area

Full-time

Onsite

Mid Level

3+ years exp

Brookshire Grocery Company (BGC) is a community-focused organization operating over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma. The Business Systems Analyst II role involves conducting business process analyses and needs assessments to align IT solutions with company initiatives, while also writing, testing, and modifying programming codes as necessary.

Retail

Responsibilities

Consults with key stakeholders to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements

Supports the identification, assessment, and resolution of complex business issues within designated areas of the organization

Identifies and prioritizes opportunities to optimize and streamline business systems processes by critically analyzing current workflows, identifying inefficiencies, and suggesting improvements to enhance performance and alignment with organizational objectives

Identifies, evaluates, and develops systems and procedures. Assists in the design and enhancement of business systems, utilizing analytical skills to propose improvements and customize solutions to better meet business needs

Writes, maintains, and tracks functional specifications for new and modified business systems. Documents system requirements and changes, ensuring all modifications are accurately reflected and communicated within project teams and to relevant stakeholders and evaluates the impact of these changes on existing systems and business processes

Participates in the delivery of system solutions. Responsible for configuration, testing, deployment, and validation. Supports specific aspects of the solution delivery, ensuring that all configurations and implementations meet design specifications and business requirements, and coordinates with other teams to ensure smooth and effective system deployment and validation

Consults with and coordinates among team members to design, develop, and code programming systems and automated business systems. Involves leading sections of the development process, from initial design through coding, ensuring that solutions meet business needs and integrate smoothly with existing systems

Implements plans to test business and functional processes during system development and quality assurance testing including designing and executing complex test strategies and cases, actively participating in the troubleshooting and resolution of issues, and ensuring that the system meets all specified requirements

Develops, prepares, and conducts training on computer hardware and software usage

Tracks and documents changes to functional and business specifications, ensuring accurate updates are reflected in project documentation. Identifies and logs discrepancies in specifications and ensures consistent version control across projects

Creates detailed user documentation, instructions, and procedures for assigned systems or projects. Works closely with business users to ensure documentation meets their needs and reflects the system’s functionality. Updates materials to reflect changes in system processes or business requirements

Develops, prepares, and conducts training sessions for personnel on computer hardware and software usage. Works with business users to identify training needs, create relevant content, and deliver training in both group and individual settings. Updates training materials to reflect new software features or hardware changes

Qualification

Business process analysisProgramming code modificationRelational database knowledgeMicrosoft Office proficiencyTechnical documentationTraining developmentEffective communicationProblem-solving

Required

Bachelor's Degree in Information Security, Computer Science, or a related field, with three or more years of related experience in information security; or equivalent combination of experience and/or higher education required

Intermediate knowledge of applicable reporting and transactional applications

Intermediate knowledge of Microsoft Office applications including Excel, Access, Word, Outlook and PowerPoint

Intermediate knowledge of relational database and client-server concepts

Basic mathematical skills

Ability to analyze complex technical information

Ability to learn new technology systems, methods and processes

Ability to communicate effectively in written and verbal form

Ability to research information, establish facts and draw valid conclusions

Ability to reason, form concepts and recognize and solve problems

Ability to comprehend and interpret information

Ability to prepare reports and business correspondence

Ability to show information in presentation or diagram form

Ability to maintain confidentiality regarding sensitive information

Ability to work flexible schedules including nights, weekends and holidays

Ability to work on-call and flexible schedules including nights, weekends, and holidays

Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible

Must report any potential hazards that cannot be immediately remedied to a supervisor

Continuously required to use close vision, distance vision, depth perception or the ability to focus

Frequently required to use fine finger movements (ex. sorting and typing)

Frequently required to sit for long periods of time

Frequently required to talk and hear

Occasionally required to use hands for reaching, touching or handling

Occasionally required to push, pull, maneuver or lift objects up to 40 lbs

Occasionally required to bend, kneel or squat

Occasionally required to stand or walk

Attendance at work is required

Work is generally performed in an office environment

Quiet to moderate noise level