AIT Worldwide Logistics · 9 hours ago
International Operations Agent III
Union City, GA
Full-time
Onsite
Senior Level
5+ years expAIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world. The International Operations Agent III is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.
Freight ServiceLogisticsShippingSupply Chain ManagementWarehousing
Responsibilities
Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer’s request is satisfied
Prepare profitable quotations accurately
Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner
Coordinate the day to day import and/or export of products, including reviewing orders and documents
Track and communicate all delays, damages, problems and work to resolve customer issues
Responsible for all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing
Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule
Coordinate recovery/delivery schedules with various cartage agents and international partners
Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed
Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met
Ensure all shipments are properly billed within company guidelines and timelines
Qualification
Required
High School Degree or equivalent
5+ years Experience in Air, Ocean, Import & Export operations
CCS-Certified Coding Specialist Certified Cargowise Specialist (CCS)
Certified Correctional Officer (CCO) Certified Cargowise Operator (CCO)
Advanced knowledge of ITAR, DG or TSA work experience/regulations. (High proficiency)
General Computer Skills (Medium proficiency)
Preferred
Associate's Degree Or equivalent
7+ years Experience in freight forwarding, transportation, or logistics
Dangerous Goods Certification
Benefits
Medical
Prescription
Health Savings Account
Flexible Spending Accounts
Dental
Vision
Life
AD&D
Disability
Supplemental Health
Employee Support
Paid Parental Leave
Pet Insurance
401(k)
Tuition Reimbursement
Up to 10 to 20 days of vacation (depending on tenure)
2 personal days
1 floating holiday
5 sick days
5 volunteer hours
6 company holidays (plus Veterans Day for Veterans) annually
Company
AIT Worldwide Logistics
AIT Worldwide Logistics helps companies grow via shipping services and supply chain management.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
TJCQuad-C Management
2021-03-17Private Equity
2017-10-23Private Equity
Leadership Team
Chelsea Lamar
Vice President, Global Sustainability
Ray Fennelly
EVP / Chief Development Officer
Recent News
2025-11-18
EIN Presswire
2025-07-11
Company data provided by crunchbase