Montefiore Einstein Technology · 1 month ago
Financial Representative-Wakefield
600 East 233rd Street
Full-time
Onsite
New Grad, Entry Level
$29.94/hr - $29.94/hrMontefiore Einstein Technology is part of the Montefiore Medical Center, and they are seeking a Financial Representative to support patient access operations. The role involves clerical duties such as patient registration, insurance verification, and managing billing processes while ensuring excellent customer service.
Information Technology & Services
Responsibilities
Performing a variety of clerical duties to support the efficient operations of patient access
Completing patient registration
Verifying insurance information
Collecting payments for financial responsibilities
Gathering and scanning required documents
Capturing signatures on various consent forms
Referring patients to the patient financial services department for potential Medicaid and/or financial aid applications
Managing account billing once insurance details are verified
Maintaining adherence to customer service standards
Ensuring a seamless patient experience and operational efficiency
Qualification
Required
High school diploma or GED is a must
Must be experienced in providing excellent customer service and problem escalation/resolution in high value atmosphere
Candidates must have strong communication skills, both verbal and written, with excellent telephone and face-to-face communication
Must be able to work independently and get along with others
Must successfully pass pre-hire assessments; math, grammar/vocabulary, and customer service with a score of 80% or above
Preferred
College course work preferred
Preferred experience in registration, collection, and insurance verification
Company
Montefiore Einstein Technology
Montefiore Einstein Technology began a cultural transition from a provider of IT services and support to an integral component of Montefiore Medical Center/Systems and its affiliates located in the Bronx, Westchester, and Rockland Counties, with our focus on Customer Service and meeting Montefiore’s Health Systems Mission, Vision, and Values.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase