Innova Solutions · 8 hours ago
Administrator System Report Writer 4
Innova Solutions is a leading technology and business transformation company that is seeking a System Administrator Report Writer. The role involves developing and maintaining reports, creating automation solutions, and administering ITSM systems while ensuring operational efficiency and support for internal teams and vendors.
Artificial Intelligence (AI)Business Information SystemsCloud Data ServicesConsultingCyber SecurityInformation TechnologyInfrastructureIT ManagementMachine LearningSoftware
Responsibilities
Develop and maintain reports using SSRS, Power BI, and Visual Studio
Create automation and reporting solutions with Power Platform (Power BI, Power Automate, Power Apps)
Administer ServiceNow ITSM and Knowledge Management systems
Design dashboards, Balanced Scorecard reports, and performance metrics
Track and report SLOs and KPIs for internal teams and vendors
Recommend improvements for Service Level Management and operational efficiency
Manage full report lifecycle: planning, implementation, maintenance, and retirement
Monitor and analyze service request and incident trends, support ticket management
Provide user support for reporting and system administration
Gather reporting requirements and advise on system capabilities in project meetings
Assist with data conversion, surveys, and ITSM tool expansion
Qualification
Required
Bachelor's degree in computer science, Information Systems, or related field, or equivalent experience
3+ years in Operations or Service Desk with focus on metrics, reporting, and ticket management
Proficiency in SSRS, Power BI, Power Automate, Power Apps, and Visual Studio
Experience with ServiceNow or similar ITSM platforms
Benefits
Medical & pharmacy coverage
Dental/vision insurance
401(k)
Health saving account (HSA)
Flexible spending account (FSA)
Life Insurance
Pet Insurance
Short term and Long term Disability
Accident & Critical illness coverage
Pre-paid legal & ID theft protection
Sick time
Other types of paid leaves (as required by law)
Employee Assistance Program (EAP)
Company
Innova Solutions
Innova Solutions is an IT company that specializes in data analytics, cloud computing, cyber security, and machine learning.
H1B Sponsorship
Innova Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (342)
2024 (399)
2023 (290)
2022 (78)
2021 (36)
2020 (98)
Funding
Current Stage
Late StageTotal Funding
unknown2012-01-01Private Equity
Recent News
2025-12-15
EIN Presswire
2025-08-01
Company data provided by crunchbase