Apply on Employer Site

SouthEast Alaska Regional Health Consortium (SEARHC) · 2 hours ago

Integration Engineer

Juneau, AK

Full-time

Hybrid

Senior Level

$41.66/hr - $58.69/hr

7+ years exp

SouthEast Alaska Regional Health Consortium (SEARHC) is a non-profit health consortium serving the health interests of the residents of Southeast Alaska. They are seeking an Integration Engineer to design and build application workflows, consume APIs, and create innovative technology solutions to enhance operational efficiency and data quality.

Health CareNon Profit

Responsibilities

Design, develop, administrate, and build integrations with on-prem and cloud-based applications

Create and configure application/information flows, sub flows, and flow processing strategies for reusability and performance

Collaborate with Enterprise Applications, other service line workgroups, as well as data/BI teams to understand and identify opportunities for process improvement

Work closely with cross-functional teams to gather technical requirements and implement solutions that meet business needs across a variety of on-prem and cloud-based platforms

Monitor and troubleshoot complex production integration issues, identify source of the issues and fix/work with appropriate team to resolve

Continually analyze and innovate to develop assets that improve the overall quality and success of the platforms managed

Work with stakeholders to define integrations, API scope and specifications

Knowledge of security protocols and standards, such as OAuth, SAML, and SSL, for secure data integration

Stay current with emerging technologies, best practices, trends, and market developments related to system integrations

Other duties as assigned

Qualification

API integrationCloud-based applicationsApplication workflowsTechnical supportITIL certificationSalesForceMulesoftPeopleSoftOnBaseFreshServiceAnalytical skillsCommunication skillsProblem-solving skillsDocumentation skills

Required

Experience designing and building application workflows

Experience consuming APIs across a diverse set of on-prem and cloud-based platforms

Ability to drive the creation of innovative technology solutions which connect data across diverse technical stacks

Experience in enhancing operational efficiency and ensuring data quality

Design, develop, administrate, and build integrations with on-prem and cloud-based applications

Create and configure application/information flows, sub flows, and flow processing strategies for reusability and performance

Collaborate with Enterprise Applications, other service line workgroups, as well as data/BI teams to understand and identify opportunities for process improvement

Work closely with cross-functional teams to gather technical requirements and implement solutions that meet business needs

Monitor and troubleshoot complex production integration issues, identify source of the issues and fix/work with appropriate team to resolve

Continually analyze and innovate to develop assets that improve the overall quality and success of the platforms managed

Work with stakeholders to define integrations, API scope and specifications

Knowledge of security protocols and standards, such as OAuth, SAML, and SSL, for secure data integration

Stay current with emerging technologies, best practices, trends, and market developments related to system integrations

Bachelor's degree preferred, though relevant experience with customer service, information systems, or clinical/business operations may be substituted for a degree

At least 7 years' experience in technical support roles

At least 5 years' experience in one or more of the following application platforms: SalesForce, Mulesoft, PeopleSoft, OnBase, and FreshService

Excellent communication, interpersonal, and customer service skills

Strong analytical and problem-solving skills

Effective communication skills with the ability to collaborate with cross-functional teams

Ability to work under pressure and manage multiple tasks and deadlines

Oversee the development and maintenance of technical and process documentation

Deliver documents design specifications, troubleshooting and testing

Actively involved with requirement understanding and analysis