Diversified · 6 hours ago
Support Services Technician - Santa Clara, CA
Santa Clara, CA
Full-time
Onsite
New Grad, Entry LevelDiversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. The Audio/Visual Technician is responsible for supporting the installation team in the deployment, maintenance, and repair of audio/visual equipment in Google offices, events, and Lab environments.
AdvertisingBroadcastingDigital MediaInformation Technology
Responsibilities
Install, configure, and maintain AV equipment in Google offices and external event locations
Perform preventative maintenance to ensure optimal equipment performance
Troubleshoot and repair AV equipment as needed
Provide on-site AV support for events, including setup, operation, and breakdown
Assist presenters with technical aspects of their presentations
Coordinate and book travel arrangements for assigned events
Manage and prioritize support tickets for custom lab projects
Provide timely updates and maintain clear communication with stakeholders
Interact with clients in a professional and technically proficient manner
Address client inquiries and concerns regarding AV equipment and services
Request, order, and track inventory of AV equipment
Manage shipping and logistics for equipment deliveries and returns
Maintain accurate records and update documentation, SOPs, and data collection sheets
Ensure compliance with company standards and safety regulations
Maintain cleanliness and organization of lab spaces
Stay informed about Google platform and product solutions
Lift and handle equipment within OSHA weight requirements
Complete required training in construction safety, OSHA, lab procedures, and company standards
Qualification
Required
High School Diploma or equivalent
Strong technical knowledge of AV equipment and systems
Experience in event setup and support
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong problem-solving and troubleshooting skills
Ability to lift and handle equipment within OSHA weight requirements
Willingness to travel for events and deployments
Preferred
Familiarity with Google products and platforms is a plus
Benefits
Multiple medical plan options to suit your family’s needs
Dental (including orthodontic coverage) and vision plans
Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401k with Employer Match
Paid Time Off and Paid Holidays
Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
Commuter Benefits
And much more
Company
Diversified
At Diversified, we leverage the best in technology and ongoing advisory services to transform businesses.
Founded in 1993
1001-5000 employees
H1B Sponsorship
Diversified has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2022-12-01Private Equity
2016-02-05Private Equity
Leadership Team
Fred D’Alessandro
Founder and CEO
John Beritzhoff
Vice President, Business Development
Recent News
Company data provided by crunchbase