ResMan Property Management Software · 1 month ago
Customer Advocacy Partner
Plano, TX
Full-time
Hybrid
Mid LevelResman Llc is a provider of cloud-based software services to the multifamily housing industry. The Customer Advocacy Partner is responsible for building long-term relationships with existing customers and ensuring their success with the software products.
Enterprise SoftwareProperty ManagementResidentialSaaSSoftware
Responsibilities
Deliver an exceptional customer experience to help our customers achieve their business goals and drive exponential success
Strong cross functional collaboration to align customer need with product strategy
Be a strategic partner in our growth team to deliver value in our ancillary products
Proactive outreach with customers to build long lasting relationships with key decision makers
The ability to engage in high level conversations with customers to gain perspective on customer needs
Partner with our sales team to engage with customers in regular business reviews and on site meetings
Qualification
Required
Skilled in developing trusting and lasting relationships with customers, partners, and team members
Strong presentation skills and the ability to think on your feet; navigate questions/feedback from customers
Open to change and an ability to work in a fast-paced environment
Proficiency in Salesforce and Microsoft suite of solutions
Travel required
Preferred
Bachelor's degree preferred or equivalent relevant experience managing customer accounts
Benefits
Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Flexible Spending Account
Dependent Flexible Spending Account
Critical Illness
Accident
Retirement Savings Plan (401K) with discretionary company match
Short and Long Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs
Company
ResMan Property Management Software
ResMan® provides innovative technology solutions to the property management industry by making property investments and operations more profitable and easier to manage.
Founded in 2000
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$36MKey Investors
Mainsail Partners
2021-08-30Acquired
2017-10-25Series Unknown· $36M
2016-06-08Seed
Leadership Team
Nick Olsen
Chief Technology Officer
Janel Ganim
Chief Operating Officer
Recent News
2025-04-15
2024-05-23
Company data provided by crunchbase