NEOGOV · 1 month ago
Workforce Program Coordinator
1111 Edwin C. Moses Blvd. Dayton, OH
Full-time
Onsite
Mid, Senior Level
$81K/yr - $81K/yr
2+ years expNEOGOV is a company focused on workforce development, and they are seeking a Workforce Program Coordinator to oversee the implementation of workforce development services. The role involves developing business service plans, supervising staff, and ensuring compliance with relevant programs and policies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develops and implements Business Services plans, programs, policies and procedures, initiates contact, develops and coordinates relations with business, community and public organizations with the Business Solutions Center, Workforce Development and Community & Economic Development; examines business resources need, coordinate Business Services policy and assigns available resources to meet department requirements
Conducts meetings in order to ensure continuity of programs, policies and procedures; completes employee evaluations as required; engages in coaching, mentoring and staff development activities; performs administrative, supervisory tasks; monitors and recommends process improvements to achieve department performance goals on an ongoing basis; provides regular reports to management on progress towards performance goals
Coordinates, reviews and evaluates programs and all phases of client service processes and makes recommendations to executive management regarding procedures, policies, staff training and development, procurement of additional resources, equipment or services; prepares and maintains records and reports; shares information and problem-solving techniques
Establishes and maintains positive working relationships with customers, co-workers and outside service affiliates; supervises, trains and evaluates assigned employees
Responds to all public inquiries; resolves complaints; assists other units in the absence of a coordinator or supervisor (e.g., handles personnel issues, attendance and distribution of work); delivers all training content related to program components, policies, procedures and related programmatic changes
Provides assistance to consumers eligible for Workforce Innovation Opportunity Act (WIOA) training services, Comprehensive Case Management Employment Program (CCMEP) Career services, Work Experience Program (WEP) Ohio Worker Incentive Program (OWIP) services, and Ohio Works First Prevention Retention and Contingency funded training
Provides information for those seeking information regarding the WIOA Youth Program as well as immediate employment with local employers
Manages the planning and implementation necessary for systems & procedures to facilitate the functioning of the work; make recommendations relative to programs specifically in relation to the Workforce Innovation and Opportunity Act to ensure program compliance; prepares reports for distribution to agencies at the local and state levels
Analyzes case activity based upon contributions; conducts meetings in order to ensure continuity of programs, policies and procedures; monitors and recommends process improvements to achieve CCMEP and WIOA 'Common Measures' performance goals on an ongoing basis; provides regular reports to management on progress towards performance goals
Performs administrative tasks related to budgeting (e.g., prepares budget program for department, evaluates funding, recommends and oversees expenditures, develops budgets), designs and develops record keeping systems
Assures compliance with all federal, state, and local statutes, regulations, protocols and processes relative to the administrative and fiscal management of the Workforce Division; ensures that all programmatic changes are implemented within the bounds of all applicable statutes and/or rules of local, states and federal agencies
Develops and presents educational programs to the community; engages and educates community organizations and employers about Workforce Programs; oversees coordination of programs/services; acts as liaison between various program vendors, employers and community organizations
Maintains knowledge of Business Services programs and related services
Represents and advocates for the department on state and local committees and/or work groups; attends meetings, conferences, training programs and provides community outreach services
Qualification
Required
Bachelor's Degree in Social Work, Human Resources, Human Services, Public Administration, Social Services, Liberal Arts, Business or related field plus two (2) years of experience as a team lead or project manager
Associate Degree in Human Resources, Human Services, Public Administration, Social Services, Liberal Arts, Business or related field plus four (4) years of experience as a team lead or project manager
Minimum of eight (8) years of experience in recruitment, eligibility determination, job coaching, workforce planning, business development, project management or directly related field or alternative, equivalent evidence of the minimum class requirements
Must maintain a current, valid United States driver's license with an acceptable driving record
Benefits
Health insurance with HSA match
Wellness program and incentives
Life insurance
Paid vacation
Paid personal leave days
Sick leave
Holiday pay
Tuition reimbursement
Access to dental, vision, short-term disability, accident & critical care benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase